1,144 Reviews of Lorenzo Buick GMC - Service Center
By far the worst service center I've visited. No regard for customers time. Completely dissatisfied with the overall experience. A simple task like programing a FOB key turned to a nightmare and No regard for customers time. Completely dissatisfied with the overall experience. A simple task like programing a FOB key turned to a nightmare and waisted 2 complete days for nothing. On another occasion it took 6 days to do a 4 hour job (warranty), furthermore when I asked for the paperwork of the job performed (something in the exhaust) I was told that since it was warranty I was not going to receive any documentation whatsoever. Now I have doubts if the work was even done... This is the typical shark-type outlet with no respect for customer service, none. More
Mathew J Luetjen was very kind and helpful. Took my truck in swiftly and the oil change was done quickly. So far my favorite GMC dealer for service. Took my truck in swiftly and the oil change was done quickly. So far my favorite GMC dealer for service. More