Lorenzo Buick GMC - Service Center

I have come to this dealer for service since last year and I have been receiving my service for my car with Benny Perera. I can not believe the level of service that I always receive.He truly nows how to and I have been receiving my service for my car with Benny Perera. I can not believe the level of service that I always receive.He truly nows how to give good customer service I would not be coming to this service center if he was not my service advisor. Benny not only has given me good service over the phone but also in person. He is a true asset to your dealership. I only wish there were more people like Benny. More

I gave the rating because Mr.Perera was a excellent advisor and problem solver. He found the issue with the vehicle and handled tghe situation flawlessly. I would recommend Mr.Perera to any customer wi advisor and problem solver. He found the issue with the vehicle and handled tghe situation flawlessly. I would recommend Mr.Perera to any customer with a Buick/GMC. Thank you, More

Very friendly, great customer service and a very good price. I had a good experience. Definitely going to be going back when I need help price. I had a good experience. Definitely going to be going back when I need help More

This was my first visit to Doral GMC for service work on my 2014 GMC Sierra Truck (I purchased this truck in Daphne Alabama). I had some fuel issues for which another dealership (Chris Myers) did not go out my 2014 GMC Sierra Truck (I purchased this truck in Daphne Alabama). I had some fuel issues for which another dealership (Chris Myers) did not go out of their way to investigate; however this dealership (Doral GMC) did just that. After a wonderful intro with Carlos and Geovanny taking great concern to my issues they passed it along to their top tech Joel. Within twenty minutes Joel spoke with me and identified the problem as a bad fuel control module for which was the cause to all three problems I presented to the entire group. I am so very pleased with this group and highly recommend anyone to Doral GMC. During my wait, all the employees I came in contact were very pleasant, kind and nice to me. The coffee was great as well. Thank you all for the wonderful service all around and I truly look forward to continuing my business with Doral GMC Buick. Matt Brittle, Retired US Navy Chief! More

Benny was very kind and greeted me right away as I stepped out of the car. Took my information down and addressed my concerns with the car very diligently. As my GMC Yukon XL was driven to the techn stepped out of the car. Took my information down and addressed my concerns with the car very diligently. As my GMC Yukon XL was driven to the technician's area, he escorted me to the lounge area and made me coffee, turned on the TV and instructed me on how to use the remote control to change the channels. He also gave each of my kids a lolypop and took them to the playroom so they would be entertained during the wait. As I sat in the waiting room, a salesman by the name of Yosmel, offered me and my boys some hot chocolate. I had some questions about purchasing a Buick Enclave next year, and he took me out for a test drive and guided me in the process of buying a new car. My wait did not seem like a wait at all as I was constantly entertained. My boys didn't even want to leave! More

It's amazing to find nowadays quality service as I found it in Benny Perera and his teammate Jose. the level of professionalism is top notch. The friendly welcome makes you feel as a VIP the moment y found it in Benny Perera and his teammate Jose. the level of professionalism is top notch. The friendly welcome makes you feel as a VIP the moment you go in. I appreciate the detail attention and courteous treatment. Keep it up! More

In overall my experience was great GEOVANNY was really helpful and he acknowledge all my questions and concerns that I had I'm definitely coming back! helpful and he acknowledge all my questions and concerns that I had I'm definitely coming back! More

Went to Doral GMC Buick dealer earlier today and they showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great wa showed great customer service. Staff very friendly and respectful. Went in to have my radio worked on, they did the job in good time, had a great waiting room which kept me entertained watching ESPN while i waited for my car. Overall the service was excellent, Benny went above and beyond to take care of my car. Great place to take your car for quality. More

I called the dealer early in the morning to see if the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the battery was covered under the factory warranty and Benny told me for sure it is come on down and we will getting you going, he even advice to use the road side service that comes with the car. Once at the dealer everything went as plan and i was out before the time i needed to be back for an appointment. Great service nice friendly people A+ all around not to mention very nice looking dealer. More