1,331 Reviews of Lorenzo Buick GMC - Service Center
HANDS DOWN BEST SERVICE IN MIAMI!!!! We all have had to service our cars, whether it be an oil change or a tire rotation. So why not let a great service department do it for you? Thats wh We all have had to service our cars, whether it be an oil change or a tire rotation. So why not let a great service department do it for you? Thats why I choose to keep coming to Doral Buick GMC with all my auto needs. There's no way I am going to put up with anything less than the best and these guys are it. As soon as I arrived, I had a service agent greeting me even though he seemed slightly busy. Benito was his name, and despite his busy-ness he sat me down and had me taken care of in no time. I constantly saw the service manager walking around and making sure everything was attended to and it definitely seemed like he was doing his job by the trademark service I received. There was no need for so much supervision because these guys know how to do their jobs to perfection, from the car to the clients. I RECOMMENT THIS SERVICE DEPARTMENT AND DEALERSHIP.... FOR ANYTHING. More
The Best As always; Great and Quick service here! I enjoy dropping my vehicle off for service at this place and enjoy the pleasant atmosphere while waiting. Th As always; Great and Quick service here! I enjoy dropping my vehicle off for service at this place and enjoy the pleasant atmosphere while waiting. Thanks again! More
Normal Service Interval, Extraordinary Service! I had to take in my 2011 Acadia for its 36K service. Like always, I was treated with the utmost professionalism by Benny Perera. My work was perform I had to take in my 2011 Acadia for its 36K service. Like always, I was treated with the utmost professionalism by Benny Perera. My work was performed on the same day and I was able to take advantage of the shuttle service since I work less than 5 miles away. Thanks, once again, Benny and Doral Buick GMC! More
You can imagine my state of mind when my 2011 started making a chirping noise, especially since I had just replaced a motor mount the week before. Luckily, I was still 120 miles from my warranty expirat making a chirping noise, especially since I had just replaced a motor mount the week before. Luckily, I was still 120 miles from my warranty expiration. As always, Benny Perera took excellent care of me and my car. He actually rode with me around the block until he could hear the noise and make the correct diagnosis on the service sheet. I was able to use the shuttle to get to work, and they even picked me up. I've repeated myself of the past month, but I'll say it again, Benny Perera is the best Service Adviser I have ever dealt with, and employees like him make me want to continue doing business with Doral Automotive in the future. More
Geovanny was great. He was polite and had great customer service skills. Will go back for more service when needed. I have recommended the service department to my friends. The kids area and adult reading a service skills. Will go back for more service when needed. I have recommended the service department to my friends. The kids area and adult reading area were great. More
Benito is an excellent service person,very honest very helpful and knowledgeable,he took care of my needs very fast and also answer all my questions, next service time I would definitively wait for Benito helpful and knowledgeable,he took care of my needs very fast and also answer all my questions, next service time I would definitively wait for Benito , hope that GMC Doral appreaciated a hard working men as Benito More
Words can never describe how peaceful and at ease I feel every time I bring in my car to service with Benito aka Benny and Carlos Rodriguez they are both an awesome team who work great and always put custom every time I bring in my car to service with Benito aka Benny and Carlos Rodriguez they are both an awesome team who work great and always put customers first! I love them and they both get an A+ for customer service excellence!! I enjoy bringing in my car for service, everything is done in a timely manner and always receive top of the line care and service. When speaking out in public about Doral Buick GMC all I can think of is about Benito and Carlos they are truly to me the ones who bring out the best out of that Doral Buick GMC. More
Bought in my 2008 Toyota that I purchased last Saturday, 1/11/14 to have 2 items checked, the brakes and the airbag warning light. With the assistance of Mr. Alvarez and Mr Rodriguez, they fit me in even th 1/11/14 to have 2 items checked, the brakes and the airbag warning light. With the assistance of Mr. Alvarez and Mr Rodriguez, they fit me in even though they were very busy with their appointments. They were able to resolve my brake issue and had me schedule another appointment to see their tech specialist for the airbag issue. Their professionalism and willingness to make the extra effort have left me with a very positive view of their facility. More
My first experience with Doral GMC, was exceptional. Benny Perera is such a beautiful person in helping customers and making you feel so comfortable. Benny is a great asset to your organization. My veh Benny Perera is such a beautiful person in helping customers and making you feel so comfortable. Benny is a great asset to your organization. My vehicle was serviced in a timely manner, with the upmost respect and satisfaction. I will return and I will also recommend Doral GMC to others. Thank You!!! Lorraine Goulbourne More
Called at 2:00 to bring my car in for service, he offered to do this at 4:00 and get me out in one hour as I had a business dinner that night. Ready for me when I arrived, did the work, washed the car, got m to do this at 4:00 and get me out in one hour as I had a business dinner that night. Ready for me when I arrived, did the work, washed the car, got me out in time for my schedule. Nice job! More