1,331 Reviews of Lorenzo Buick GMC - Service Center
Professional and friendly Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was supe Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was super helpful in making sure the care had the right service. More
Outstanding... Thanks Benny Perera!!! I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care to not only capture what I have been experiencing in my car (even going out to the car to reproduce the symptoms...), but he checked in the system and saw that I had not only missed a key maintenance event, but I had 4 recalls. One of these was a safety recall. This guy is the "real deal", and even though I may not be happy with my Enclave I am confident that if I bring it to Benny, I am going to get the best attention and care possible. You guys should clone him!!! Another person that needs some Kudos is Jenny from the Loaner Car Department. She is absolutely the best. She took care of me and made sure I was in a loaner car and on the road as soon as it was feasible... These guys are Rock Stars!!! Keep up the good work Benny and Jenny... Regards, Rolando Mattar More
service this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,pro this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,professional and very friendly I qualify this employe 10 star good communication in every service and faster,and other new employee I can fremenber the name. More
Amazingly - Thanks Geovanny Suarez I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some att I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some attentions. Actually, it was an unforgettable experience; the staff at this Dealer is very friendly, especially Geovanny Suarez and other technicians who attended to me. Thank you all. More
My Denali GMC repair If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships shoul If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships should learn from these guys. Excellent service and repair turn around time was AWESOME. Guys, thank you very much for a great experience. Alfredo and Frank Vasquez More
Fast and helpful He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my car. More
Benny Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. Completion time was within promissed. He also cleaned the car. Thanks More
Excellent Customer Service Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer se Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer service in a timely matter. More
Nicole Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also cleaned the car for us. Thank you! More
Review of employee and service visit I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent manner. I will definitely revisit Doral GMC for my car's needs. More