Lorenzo Buick GMC - Service Center

My Denali GMC repair If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships shoul If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships should learn from these guys. Excellent service and repair turn around time was AWESOME. Guys, thank you very much for a great experience. Alfredo and Frank Vasquez More

Fast and helpful He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my car. More

Benny Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. Completion time was within promissed. He also cleaned the car. Thanks More

Excellent Customer Service Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer se Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer service in a timely matter. More

Nicole Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also cleaned the car for us. Thank you! More

Review of employee and service visit I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent manner. I will definitely revisit Doral GMC for my car's needs. More

Service Department Review I bought my Cadillac Escalade from Doral Buick GMC about a year ago and since then the dealership was sold to new owners. And I actually knew the ori I bought my Cadillac Escalade from Doral Buick GMC about a year ago and since then the dealership was sold to new owners. And I actually knew the original owner of the dealership. So when I called the Service Dept I wasn't sure if the same great service I was used to before would still be there. But I was happy to find out that Carlos (who is the Service Dept Mgr) was still working there. So I asked him if my headlight was covered under my warranty, I really wasn't expecting it to be covered BUT Carlos found out my warranty covered most of the cost, about 60%!!! I was so relieved because a new headlight for a Escalade can cost @ $1300! I couldn't come in to have the headlight replaced till almost 3 weeks after they told me, but that was my fault not theirs. But I went in today and I was even late for my service appointment but they took care of me right away and they replaced my headlight in less then an hour! I was really surprised! They were able to switch it out and have me on my way a lot faster then I expected! Carlos was not in today, but Geovanny assisted me today and he did a great job! Thank you again Carlos & Geovanny from Doral Buick GMC!! More

Awesome Customer Service. Benny was very friendly and informative and was constantly checking on me to ensure me the car was being worked on. Even checked to see if my car had Benny was very friendly and informative and was constantly checking on me to ensure me the car was being worked on. Even checked to see if my car had a recall on it and it did and told me he ordered that parts for me More

For service on my 2012 Red Buick Enclave Geovanny Suarez, the man who serviced my car was exceptional! As soon as I arrived, he was ready for me, had my car loaner ready, and attended me qui Geovanny Suarez, the man who serviced my car was exceptional! As soon as I arrived, he was ready for me, had my car loaner ready, and attended me quickly. I didn't have to wait for a long time. Geovanny was very friendly, professional, and very serviceable, and hospitable. I was extremely pleased, and I was ready to leave in a short time because he had everything prepared for me. For me this meant a lot, since I was pressed for time. Thank you Geovanny!! Lourdes Garrido Metcalfe/Zady Garrido More