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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,207 Reviews

1,207 Reviews of Lorenzo Buick GMC - Service Center

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December 19, 2014

Excellent Expirience! I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very More

by Eduardo Fuentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you Eduardo for taking the time to share your experience. We pride ourselves in our employees and know that Benny truly does care for his customers. We look forward to working with you again!

December 04, 2014

Best service experience everytime Every time I have to take in my vehicle for oil changes or maintenance its always a pleasure to come by the dealer and have Benny take care of us. We More

by dunield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the outstanding review our of Service Advisor Benny! We're glad our team provides you with excellent service when you come in. We look forward to seeing you again!

December 02, 2014

Service, Service, Service I want to commend Benny Perera for assisting me today. Although all your service advisors are very nice and courteous, Benny really stands out and car More

by lillymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for taking the time to share your experience with our Service Department and team. We look forward to working with you again!

December 01, 2014

Great Service! Took my Mom's car in for a recall service repair. Benny Perera assisted us, he was very kind & helpful. The service done to the car was completed in a More

by k.trim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review! We're glad our Service Team could get your mother's vehicle ready in a timely fashion. We look forward to seeing you again!

November 11, 2014

Excellent experience with service department I never write reviews but want to compliment the service department of Doral Buick. My Buick Verano was towed from my home to dealer service right bef More

by marta.calzado.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Nov 26, 2014 -

Lorenzo Buick GMC responded

Thank you Marta, we're glad we could fix your vehicle in a timely fashion and as easy as possible for you. It was our pleasure to work with you and get your Verano back on the road. We look forward to working with you again in the future!

September 26, 2014

Oil Change Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated More

by rdelar01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Oct 01, 2014 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

September 18, 2014

Professional and friendly Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was supe More

by brunner_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 25, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review! It is our pleasure to assist you with your father's vehicle repairs.

August 15, 2014

Outstanding... Thanks Benny Perera!!! I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care More

by marajaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny, Benito Perera
Aug 19, 2014 -

Lorenzo Buick GMC responded

Thank you Rolando for sharing your experience with us. We are glad you had a great experience and that your service visit went well! We are thankful to have such a wonderful team and we really appreciate the recognition from a valued customer like yourself.

August 05, 2014

service this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,pro More

by gibara009
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 06, 2014 -

Lorenzo Buick GMC responded

Thank you Ramon for taking the time to write this review and share your experience with our Service Department. We are so glad that you found our advisor Benito Perera to be very professional and friendly. We look forward to seeing you again soon!

August 01, 2014

Amazingly - Thanks Geovanny Suarez I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some att More

by freddyshh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2014 -

Lorenzo Buick GMC responded

We are glad that we could be of service to you while you were here on vacation. Thank you for taking the time to share your experience, and if you are ever in the area again make sure to stop by!

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