1,207 Reviews of Lorenzo Buick GMC - Service Center
Excellent Expirience! I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very kind, friendly and helpful. Benny is the best! Thank you very much! More
Best service experience everytime Every time I have to take in my vehicle for oil changes or maintenance its always a pleasure to come by the dealer and have Benny take care of us. We Every time I have to take in my vehicle for oil changes or maintenance its always a pleasure to come by the dealer and have Benny take care of us. We have 3 Terrains so I come by at least more than 5-6 times a year. Always happy to see us and always takes care of us in a timeline matter plus he is very honest for a service representative. Outstanding as always! More
Service, Service, Service I want to commend Benny Perera for assisting me today. Although all your service advisors are very nice and courteous, Benny really stands out and car I want to commend Benny Perera for assisting me today. Although all your service advisors are very nice and courteous, Benny really stands out and cares about the customer and their needs. It is nice to actually talk to someone who listens and who gives you honest feedback, In today's world where we are in a rush for everything, it is nice to know that Benny takes the time to tell you what is wrong/right with your vehicle. Thanks again Benny!!! More
Great Service! Took my Mom's car in for a recall service repair. Benny Perera assisted us, he was very kind & helpful. The service done to the car was completed in a Took my Mom's car in for a recall service repair. Benny Perera assisted us, he was very kind & helpful. The service done to the car was completed in a timely fashion & we weren't waiting for long. More
Excellent experience with service department I never write reviews but want to compliment the service department of Doral Buick. My Buick Verano was towed from my home to dealer service right bef I never write reviews but want to compliment the service department of Doral Buick. My Buick Verano was towed from my home to dealer service right before service department closed. Due to my disability I could not go to dealership on tow truck but was promised a ride to service department next morning. Next morning dealership called and a dealer courtesy van came to my home to pick me up. The car was fixed under lease maintenance agreement with no extra hidden costs. In a world of fake promises, they delivered with incredible professionalism and courtesy. More
Oil Change Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated. Great work, as always. More
Professional and friendly Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was supe Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was super helpful in making sure the care had the right service. More
Outstanding... Thanks Benny Perera!!! I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care to not only capture what I have been experiencing in my car (even going out to the car to reproduce the symptoms...), but he checked in the system and saw that I had not only missed a key maintenance event, but I had 4 recalls. One of these was a safety recall. This guy is the "real deal", and even though I may not be happy with my Enclave I am confident that if I bring it to Benny, I am going to get the best attention and care possible. You guys should clone him!!! Another person that needs some Kudos is Jenny from the Loaner Car Department. She is absolutely the best. She took care of me and made sure I was in a loaner car and on the road as soon as it was feasible... These guys are Rock Stars!!! Keep up the good work Benny and Jenny... Regards, Rolando Mattar More
service this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,pro this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,professional and very friendly I qualify this employe 10 star good communication in every service and faster,and other new employee I can fremenber the name. More
Amazingly - Thanks Geovanny Suarez I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some att I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some attentions. Actually, it was an unforgettable experience; the staff at this Dealer is very friendly, especially Geovanny Suarez and other technicians who attended to me. Thank you all. More