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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,211 Reviews

1,211 Reviews of Lorenzo Buick GMC - Service Center

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February 09, 2015

Service Review I had the best experience I have ever had in a dealership. I was greeted with a smile from the second I got there and was kept aware everyday till I g More

by leo2978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
February 08, 2015

Excellent service! My name is Jose Mugica, I am the owner of a 2007 GMC Acadia. I have gone to this dealership for help many times. Benny Perera has always helped me; he More

by Jose Mugica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Otto Val Arriete
Apr 07, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review!

February 05, 2015

Oil Change Had a great experience here at Doral GMC. Being a busy college student, Benny, one of the service employees did an excellent job getting me in, and ge More

by Matt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
February 05, 2015

Absolutely Amazing Experience to brag about ! Most of my friends complain about taking their cars to the dealer for service. I have to say, that is because they don't deal with Benito! As I More

by Sabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 31, 2015

superb service, awesome advisor Was attended very promptly with courtesy and friendliness. All car troubles were taken care of quickly and I was informed of the entire process every More

by vperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 29, 2015

Great Visit thanks to "Benny" I had a great visit to the dealership thanks to Benny he is a great representative for GMC dealers. I love my truck and they took good care of it. More

by jwgb98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 27, 2015

Phenomenal Service!!!! From the moment I drove into the service department to second I drive the lot I attended to like a VIP by Benny...his attention to the customer is s More

by lopezseth77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
January 26, 2015

Awesome experience I felt really comfortable with my helper, Benito Perera. He was very patient with me and did not show any sign of stress with my abundance of questio More

by Reynaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you Reynaldo for taking the time to share your experience! We're so glad that Mr. Perera took the time to answer all of your questions and made you feel comfortable during your visit. We look forward to working with you again!

January 19, 2015

Excellent My name is J Dumenigo, I want to thank Benito who made the service to my car last weekend. Since I bought my G.M.C Terrain at the dealer all my experi More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you so much J for your feedback! We're glad our team has been treating you well and we look forward to continuing to work with you.

January 19, 2015

Benito Perera I went in for oil change and tire rotation on my car and I must say from the moment I made the appointment on the phone, Benito was a professional and More

by Luis Corzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

We're so glad to hear how well our associate Mr. Perera treated you and explained everything to you about your vehicle. Thank you for taking the time to write this review and we look forward to seeing you again!

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