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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,111 Reviews

1,111 Reviews of Lorenzo Buick GMC - Service Center

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May 03, 2013

Benny Perera found the problem immediately and took care of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. More

by Alexb169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny perera
May 03, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

May 03, 2013

Jesus Gonzalez knows how to treat clients. His priority is providing excellent customer service. Car was handled properly and we got all our issues resolved. More

by yaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We are glad you had a great experience and that the negotiations went well! We look forward to our relationship with you, so keep in touch!

May 02, 2013

I was able to drop off vehicle early in the morning, Benito was already there, received my car and went on my way. took care of the vehicle needs, everything works great. Benito always is very helpful a More

by rbodyshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
May 03, 2013 -

Lorenzo Buick GMC responded

Thank you for your review! We are glad your experience in service was smooth and easy going! Thanks again

April 26, 2013

I was amazed at the quality of work and the service provided from the dealership alone. Everything was done very professional as well as prompt. Benito (Benny) took care of me with the utmost respect More

by Ladi Sapphire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Carlos Rodriguez
Apr 29, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you

April 25, 2013

Benny is one of the friendliest and most personal service advisors I have has the pleasure to work with. He truly has the customers best interest in mind. More

by 305GMCEnvoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Apr 25, 2013 -

Lorenzo Buick GMC responded

Thank you for your review! We appreciate your business! We hope to see you soon

April 25, 2013

Benny Perera kept me informed throughout the entire service visit. He made me feel like a valued guest while I waited. I will gladly go back for service when it is needed.The customer lounge is pleasa More

by gam205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Apr 25, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us! We will share your opinion about us with our staff! Thanks again!

April 25, 2013

Benny was more than helpful. I came in for an oil change and tire rotation and was out in a little less than an hour. I would reccomend this service dept and benny. More

by randb2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
benny perera, Benito Perera
Apr 25, 2013 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us! We appreciate your business!

March 17, 2013

I pulled in to the service dept and was greated by Benito Perera . He was very friendly and helped me out right away with the issue i was having with my car. I was very impressed with his professional manne More

by aliet21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Mar 21, 2013 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

February 27, 2013

My overall experience was great, Benito Perera, constantly was updating me on the status of my vehicle as it was being serviced even though he seemed like he had his hands full. He seems like he re More

by DannyRimada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Mar 01, 2013 -

Lorenzo Buick GMC responded

Thank you for your review! Its our mission to provide our customers with excellent customer service, Thanks again!

October 29, 2012

I took in my car for some minor stuff, the 15K service and being a girl I had no idea what that entailed. For the first time in my life I came to service my car and I felt informed. Sergui went above an More

by VFernandez17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergui Maspoch
Oct 30, 2012 -

Lorenzo Buick GMC responded

We want to thank you for your wonderful review on behalf of our Doral Buick GMC team! We are very happy Sergui is a part of team, he makes a great addition to our service department. We are glad your service visit was informative and worry free. We hope to see you again soon!

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