Lorenzo Buick GMC - Service Center

EXCEEDED MY EXPECTATIONS! BENNY WAS AMAZING!!! HAD COME DUE TO MY TAG BEING STOLEN AND ONE OF MY SENSORS DAMAGED, BENNY HELPED IMMEDIATELY, WHICH HELPED WITH THE STRESSFUL DAY BENNY WAS AMAZING!!! HAD COME DUE TO MY TAG BEING STOLEN AND ONE OF MY SENSORS DAMAGED, BENNY HELPED IMMEDIATELY, WHICH HELPED WITH THE STRESSFUL DAY THAT I HAD JUST EXPERIECED AND TURNED IT INTO A PLEASANT AND FAST HELP IN FIXING THE ISSUES ON MY BUICK VERANO! WOULD DEFINETLY RECOMMEND THIS DEALER AND BENNY IS THE BEST! SO WHEN YOU ARE IN THE SERVICE AREA NEXT TIME MAKE SURE TO ASK FOR HIM! More

Met and Exceeded Expectation (Customer Service) We have been loyal owners of Buick vehicles for many years and have dealt with Buick dealerships all over Miami and I must say that when it comes to s We have been loyal owners of Buick vehicles for many years and have dealt with Buick dealerships all over Miami and I must say that when it comes to servicing your car you definitely have to go to Doral Buick and ask for Benny (Benito) Perera. I am always busy and never have time to write a review or feedback, but this guy deserves a review. He is a very professional individual with great customer services skills (hard to find nowadays). Benny met and exceeded my expectations when I visited Doral Buick; therefore, I recommend you ask for him when you take your car for service at Doral Buick. More

Benny at service is the best! I purchased my vehicle at Doral Buick. So far I am so happy I purchased my GMC Acadia. I have taken my vehicle for maintenance several times at Doral I purchased my vehicle at Doral Buick. So far I am so happy I purchased my GMC Acadia. I have taken my vehicle for maintenance several times at Doral Buick and Benny has taken care of me each time. Benny is the best customer service personnel I've had the pleasure of dealing with. He has great spirit and wants to make sure he makes you feel like you are not just a number. Someone should clone Benny and put him at every dealership. Thanks Benny for all the help, understanding, and attention. More

The usual Great experience with Benny Perera Been taking my truck to get serviced with Benny for about 6 years.hands down best service has been with him. He always takes the time to explain what Been taking my truck to get serviced with Benny for about 6 years.hands down best service has been with him. He always takes the time to explain what was needs to be done and trust him with my truck anytime. Thanks. Benny. Alex Fernandez More

Benny Perera the best of the best He has an excellent customer service,he was very nice and explained everything very clearly,he is aware of every detail, I quickly handed the car and He has an excellent customer service,he was very nice and explained everything very clearly,he is aware of every detail, I quickly handed the car and he had the patience to explain everything that had the car, definitely that every time my car has a problem i will go to the Doral Buick GMC for the great and kindly Benny, that is very important when working with the public, the client if treated well always returns. More

Benny was great Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everyth Excellent customer experience with Benny Perara. I will definitely come back to Doral GMC because of Benny. He was polite, fast and explained everything clearly. More

Great service person My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: frie My service person was Benny Perera and he is the best service person we have seen in a long time. I wish all the service personnel were like him: friendly, honest and fast. Keep him around for a long time! More

Service experience 2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteou 2/5/15 - Had service done on my vehicle. The whole experience was excellent. Benny, my service representative is excellent also. He's very courteous, efficient, informative and totally committed to ensuring my experience and service were satisfactorily. I was completely satisfied with the experience. Will recommend. More

Horrible Customer Service in the Doral Service Center with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got so with Service manager Noel Acevedo & GM Juan Dominguez. After explaning my issue with my Buick Enlave and escalated to both manager & GM nothing got solved. Dont take your car here if you want something to get resolved. More