Lorenzo Buick GMC - Service Center

I wanted to take a moment to express my gratitude for the exceptional service I received during my recent visit for an oil change at Lorenzo GMC. I was particularly impressed by the professionalism and helpf exceptional service I received during my recent visit for an oil change at Lorenzo GMC. I was particularly impressed by the professionalism and helpfulness of Bianco Cruz, your service advisor. Bianco Cruz went above and beyond to ensure that my service experience was smooth and efficient. From explaining the service process thoroughly to providing timely updates on the progress of my vehicle, Bianco demonstrated a level of professionalism that truly sets Lorenzo GMC apart. Not only was Bianco knowledgeable and attentive to my needs, but their friendly demeanor also made the entire experience pleasant and stress-free. It’s evident that Bianco takes pride in their work and genuinely cares about customer satisfaction. Please extend my sincere appreciation to Bianco Cruz for their outstanding service. I will undoubtedly continue to entrust my vehicle maintenance needs to Lorenzo GMC and will highly recommend your dealership to friends and family. Thank you once again for providing such excellent service. More

Lorenzo Buick No me dan el mismo servicio que me dada el Doral Buick. Cada vez que lo llevo a cambio de aceite ya no le hechan aire a las llantas y no poner liquido para limpiar los parabrisas. Esto nunca f Doral Buick. Cada vez que lo llevo a cambio de aceite ya no le hechan aire a las llantas y no poner liquido para limpiar los parabrisas. Esto nunca fallaba cuando era Doral Buick. More

Dealer charge me a lot, in the oil service included tire rotation, didn't do it, included car wash, bad car wash, don't know if they did what was included in the service. rotation, didn't do it, included car wash, bad car wash, don't know if they did what was included in the service. More

Matthew give me an excellent service. He was very nice and profesional. Nex time I come I will see him. He was very nice and profesional. Nex time I come I will see him. More

Muy rápido el servicio pero no Limpian el motor cuando terminan el trabajo para ser un diler eso le resta puntos más siendo un carro nuevo y su primer mantenimiento terminan el trabajo para ser un diler eso le resta puntos más siendo un carro nuevo y su primer mantenimiento More

Had an excellent experience today while getting vehicle serviced. Matthew was my advisor and was such a delight. He was very knowledgeable and informative. Answered all my questions and concerns. Would def serviced. Matthew was my advisor and was such a delight. He was very knowledgeable and informative. Answered all my questions and concerns. Would definitely recommend him and this dealership and would not go anywhere else. More

Matt, was awesome and super efficient! great service and friendly demeanor. You can bet I will be retiring for my next service with Matt great service and friendly demeanor. You can bet I will be retiring for my next service with Matt More

I had a great time choosing my car, The employee was knowledgeable and patient showing different options to accommodate my needs, Thank you knowledgeable and patient showing different options to accommodate my needs, Thank you More

Excellent Services they help me with all my service's needs. I highly recommend them. needs. I highly recommend them. More

The attention was excellent good service and very efficient I think that very recomended to others efficient I think that very recomended to others More