Lorenzo Buick GMC - Service Center

Excellence and professionalism I visited this dealer this Friday for first time, I bought my Buick in another dealer where I used to do its maintenance but there I never received a I visited this dealer this Friday for first time, I bought my Buick in another dealer where I used to do its maintenance but there I never received a good attention and the quality of the service that my car received was always the worst; this time I went to Doral Buick and GMC Dealer and I was attended by Benny Perera, I'm very grateful and pleased with his service, he was very polite and professional. I hardly recommend this dealer and Benny's service. More

service dpt I do recommend this dealer for great service,, This is my first time here, my service advisor is a customer service oriented. Very nice person I do recommend this dealer for great service,, This is my first time here, my service advisor is a customer service oriented. Very nice person More

Great service and support. I have owned my GMC for several years now and have had the pleasure of having Benny Perera assist me with my service needs. Benny has always pleasure, I have owned my GMC for several years now and have had the pleasure of having Benny Perera assist me with my service needs. Benny has always pleasure, professional and punctual. More

Great Service Benny was quick, efficient and courteous. He was on his A game and did every thing he could to help me out with my issues. I was very impressed. Benny was quick, efficient and courteous. He was on his A game and did every thing he could to help me out with my issues. I was very impressed. More

HONEST REVIEW I know this dealer for about 6 years and find it very convenient because is close from my work place, but the main reason is that the service is Grade I know this dealer for about 6 years and find it very convenient because is close from my work place, but the main reason is that the service is Grade AAA+ , All staff is nice and friendly , they treat you like a family or best friend relation, Also they always give me a free advice for saving money and keep my car in perfect conditions, For me this valuable relation is the key difference, I do recommend you to become part of this Great Dealer Family. !!! More

The Best in Miami!! I don't let just anyone tend to my automotive needs, there is a very clear reason why I choose to always service my car at Doral Buick GMC. It's not o I don't let just anyone tend to my automotive needs, there is a very clear reason why I choose to always service my car at Doral Buick GMC. It's not only the above and beyond service they provide, but the ways in which they cater to you. They treat you like royalty. Their service to my car and myself is what makes this Service Department and Dealership stand above all the rest. By experience, I can tell you this is a dealership you can TRUST. The Service Department is accompanied by three of the finest servicemen (and woman) that have ever attended me. LOOK FOR AMANDA, BENNY AND HENRY!!!!! The communication these three have is outstanding, they are the definition of a TEAM. As busy as they were, they continue to amaze me in finding ways to provide the best service in Miami, see for yourself!!!!!! More

Great Service! I always take my 2013 Enclave to Doral Buick GMC for service because it is a great Service Center. The installations are great and will make you feel I always take my 2013 Enclave to Doral Buick GMC for service because it is a great Service Center. The installations are great and will make you feel comfortable while you wait. Great crew as well. More

Great experience with the service department. Benny made my first experience at this dealer very easy and he was very knowledgeable and friendly. He made my first experience so easy that I will b Benny made my first experience at this dealer very easy and he was very knowledgeable and friendly. He made my first experience so easy that I will be servicing my Saturn with him every time I need to service it. Thanks again and keep up the great work. More

Great experience with service dept I need to say that my recent experience at your dealership with superb! Your servce advisor benny periera went beyond the call of duty! Benny has supe I need to say that my recent experience at your dealership with superb! Your servce advisor benny periera went beyond the call of duty! Benny has superb customer service skills and a joy to deal with . I can honestly say that i would not be going back to your dealership and service dept if it wasnt for benny being there to take care of me and my family! Thanks once again benny ! Your the BEST! Fernando More

Took care of me when two unexpected parts went bad Benny took care of me as always but this time it was not my regular maintenance but my air conditioner was not blowing cold air. Took it in and found Benny took care of me as always but this time it was not my regular maintenance but my air conditioner was not blowing cold air. Took it in and found out the condenser had to be changed however when taken to the mechanic I also found out the compressor had to be replaced at well. Between the help of Benny, Henry and Alexander they were able to help me out with the parts and pricing so I would be able to better afford the unexpected repairs. I would always be grateful of what they did and would never forget the situation which went from sour into a very positive experience. Even the driver was really nice at picking me up and dropping me off at my job location while repairs where done. If you own a Buick or GMC don't go anywhere else but Doral GMC, you won't regret it. More