1,212 Reviews of Lorenzo Buick GMC - Service Center
Not just a car dealer, it's family! "Big Red" (this is what I call my New Buick Enclave) was leased in 2014. This was my first brand new car and first lease. I would have to say hon "Big Red" (this is what I call my New Buick Enclave) was leased in 2014. This was my first brand new car and first lease. I would have to say honestly, the transition into a new car was an good experience with Doral Buick. They were up front and patient with my needs. I did my research prior to getting to Doral Buick, and these group of workers were friendly, warm and courtesy compared to three other dealerships I visited. My concept of a car salesman has changed. I used to believe that car salesmans were the worse profession to deal with as far as obtaining the car that you want, at a reasonable, affordable price. Doral Buick, in my opinion, has made a place to buy a car, get friend timely service and have a family oriented atmosphere the best place to buy a car. Thank you Doral Buick GMC for giving me and my family peace of mind with you reliable cars, service and sales. Your service department is amazing. Benny, Amanda, and Alejandro are the heart of the Buick dealership. The painless ease of having maintenance/service done on your car with a smile and a concern for wellbeing makes you feel like part of the family. Thank you again. I am a registered nurse working 50-60 hours weekly. I don't have any time to spare. Doral Buick makes it easy. If anyone is thinking of buying new car, this is the place to be! More
Excellent Service Great service advisor Benito Perera, he goes above and beyond and is very professional. I highly recommend this dealer and this service advisor. Ben Great service advisor Benito Perera, he goes above and beyond and is very professional. I highly recommend this dealer and this service advisor. Benito is excellent. More
Best service in town. I have taken my 2013 GMC Terrain to be serviced at Doral Buick GMC and I've been lucky to be helped by Mr. Perera. He was very courteous, professiona I have taken my 2013 GMC Terrain to be serviced at Doral Buick GMC and I've been lucky to be helped by Mr. Perera. He was very courteous, professional and eager to help. I am very happy with the excellent service this dealership provides and I'm also planning to buy a new car at this location soon. More
Great experience with the service provider at Doral Buick! I bought my Buick Enclave in Nov 2014 and have taken my SUV in for the usual oil & filter change twice. I had the good fortune of being attended by Be I bought my Buick Enclave in Nov 2014 and have taken my SUV in for the usual oil & filter change twice. I had the good fortune of being attended by Benny. Benny is extremely courteous and concerned about his customers. He does not like having customers wait and ensures that he provides top service. It was a pleasure dealing with Benny. He instills trust and friendship. I recommend him highly! More
Recent appointment with the Service Department Benny (Benito) Perera is always a professional and more important, consistent with his actions. He is there as an advocate for the customer. I have be Benny (Benito) Perera is always a professional and more important, consistent with his actions. He is there as an advocate for the customer. I have been taking my cars for service at this dealership for over 10 years. My first SUV was a GMC Envoy, My 2nd car is not a Buick or GMC, make but because I purchased it with this dealership, I would not take it anywhere else for service. More
Service for oil change, and checking car Benny (Benito) Perera was extremely professional, courteous, resourceful, and friendly. I was very happy with the service that I received. Not onl Benny (Benito) Perera was extremely professional, courteous, resourceful, and friendly. I was very happy with the service that I received. Not only was he resourceful, but very knowledgeable. Benny Perera truly was a very good serviceman, willing to lend an open hand. Thank you Benny!!!! More
Very good service Benny Perera treated me very nice, polite..He did an excellent job with my car, fast and efficient. I left GMC doral dealer very pleased! Thanks Benny Benny Perera treated me very nice, polite..He did an excellent job with my car, fast and efficient. I left GMC doral dealer very pleased! Thanks Benny! More
Congratulations I have been going to this dealership for many years, and the main reason why I return is the excellent attention I always receive from Benny the servi I have been going to this dealership for many years, and the main reason why I return is the excellent attention I always receive from Benny the service advisor. He is always courteous, good listener and efficient. Furthermore, I have observed he is like that with everyone. You are lucky to have him in your staff! More
Great Service I want to say thanks to Doral Buik GMC Service Department, specially to Benny Perera, who works as a Service Advisor at that place. I had to take my P I want to say thanks to Doral Buik GMC Service Department, specially to Benny Perera, who works as a Service Advisor at that place. I had to take my Pontiac Vibe to a GM dealer for an air bag safety recall. Mr. Perera took care of me in a courteous and professional way, not only with the inspection and repair of my car but when he knew that I had to take the public transportation to return to my house, he expedited the service and in a short time I had my car ready to go. This kind of service is the one that make businesses strong.Many thanks to him and to the others employees that came to me at the waiting room offering their help. Raul Martinez / Kendall More
Excellent Service Showed up without appointment with faulty air conditioner under warranty.. After we explained we were travelling they went the extra mile. Thank you B Showed up without appointment with faulty air conditioner under warranty.. After we explained we were travelling they went the extra mile. Thank you Benny Perera and team for taking such great care of us. We felt like royalty. Very impressed with the attitude. We were constantly kept in the know as to what was happening to the car while enjoying the comfort of the customer lounge. More