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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,212 Reviews

1,212 Reviews of Lorenzo Buick GMC - Service Center

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August 07, 2015

Not just a car dealer, it's family! "Big Red" (this is what I call my New Buick Enclave) was leased in 2014. This was my first brand new car and first lease. I would have to say hon More

by Vivi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda, Benito Perera, Carlos Rodriguez, Alexander Alvarez
Aug 10, 2015 -

Lorenzo Buick GMC responded

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!

August 05, 2015

Excellent Service Great service advisor Benito Perera, he goes above and beyond and is very professional. I highly recommend this dealer and this service advisor. Ben More

by alynfernandez6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 06, 2015 -

Lorenzo Buick GMC responded

We appreciate your referral of our dealership to others, alynfernandez6! Thank you again for being one of our valued clients and we hope to see you here again!

August 05, 2015

Best service in town. I have taken my 2013 GMC Terrain to be serviced at Doral Buick GMC and I've been lucky to be helped by Mr. Perera. He was very courteous, professiona More

by paulgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 06, 2015 -

Lorenzo Buick GMC responded

Thank you for your kind words of our Staff, paulgarcia! Please let us know if there is anything else we can do to assist you in the future!

August 04, 2015

Great experience with the service provider at Doral Buick! I bought my Buick Enclave in Nov 2014 and have taken my SUV in for the usual oil & filter change twice. I had the good fortune of being attended by Be More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 05, 2015 -

Lorenzo Buick GMC responded

Maggie, thank you for your wonderful comments of our Staff's outstanding service! Please let us know if there is ever anything else we can do to assist you!

August 03, 2015

Recent appointment with the Service Department Benny (Benito) Perera is always a professional and more important, consistent with his actions. He is there as an advocate for the customer. I have be More

by SOCO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
July 31, 2015

Service for oil change, and checking car Benny (Benito) Perera was extremely professional, courteous, resourceful, and friendly. I was very happy with the service that I received. Not onl More

by Lgm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 04, 2015 -

Lorenzo Buick GMC responded

Thank you for such kind words of our Staff, Lgm4! We appreciate your business and hope you continue to choose Doral Buick GMC for all your vehicle needs!

July 29, 2015

Very good service Benny Perera treated me very nice, polite..He did an excellent job with my car, fast and efficient. I left GMC doral dealer very pleased! Thanks Benny More

by Yahumara
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 30, 2015 -

Lorenzo Buick GMC responded

We appreciate you taking the time to leave us your feedback, Yahumara! It is great to hear you had such a great experience with us and we look forward to your next visit!

July 27, 2015

Congratulations I have been going to this dealership for many years, and the main reason why I return is the excellent attention I always receive from Benny the servi More

by Terrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 30, 2015 -

Lorenzo Buick GMC responded

Thank you for this positive feedback! We appreciate your kind words about Benny, and we will be sure to pass your praise along to him. If there's ever anything we can do for you, please feel free to give us a call.

July 24, 2015

Great Service I want to say thanks to Doral Buik GMC Service Department, specially to Benny Perera, who works as a Service Advisor at that place. I had to take my P More

by Martinez/Kendall
Customer Service
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 27, 2015 -

Lorenzo Buick GMC responded

Thank you so much for your wonderful review! It is great to hear such confidence in our dealership from one of our valued clients and we hope to see you again soon!

July 15, 2015

Excellent Service Showed up without appointment with faulty air conditioner under warranty.. After we explained we were travelling they went the extra mile. Thank you B More

by Yvonne and Ulrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 17, 2015 -

Lorenzo Buick GMC responded

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

Jul 17, 2015 -

Lorenzo Buick GMC responded

Thank you. We take our reviews seriously and are delighted to hear about your visit. Thank you for this feedback!

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