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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,338 Reviews

1,339 Reviews of Lorenzo Buick GMC - Service Center

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December 13, 2019

Service recall and oil change I came in for an oil change and was also advised that my truck had a safety recall that had to be done. I had to wait but their facility is very accom More

by JCRUZIE84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
December 13, 2019

Awesome Customer service on Truck Service Very attentive with my service needs. Recommended and advised future truck check up services. Very professional yet friendly. Benny is an outstanding More

by LOKOLOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
December 12, 2019

Amazing Great service from Alex Alvarez and the rest of the team thank you I will give testimony of my experience with your dealer thank you and God bless you More

by HENRYRLDN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Alvarez
December 12, 2019

Alberto Reyes Rocks! First time visitor with my new Sierra Denali. Alberto, my Service Writer, was awesome. Very knowledgeable , courteous, professional and on top of my More

by RBIRTLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Reyes
December 11, 2019

Satisfied Very Satisfied with the work done , with the waiting time, with the cleanliness of the facilities, with Benny with served me very professional and ni More

by Charles06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
December 10, 2019

Great service from Alex and Michael First time taking my car in to Lorenzo service. Went on a Friday to scope and spoke to Michael - very nice and helpful. Took car in on Monday. Rece More

by CBENITEZ0
Recommend Dealer
Yes
Employees Worked With
Michael but mostly Alex the day of the service
December 10, 2019

Lies and not professional Make appointment at 10am days in advance and still had to wait. Was told service would take between 1hr and 1 ½ hours.. took more than 3 and car stil More

by JOEFEO
Recommend Dealer
No
Employees Worked With
N/a
December 10, 2019

Great Service Benny is an excellent and knowledgeable service advisor, every time I go to get service I get VIP treatment and he’s always a phone call away More

by JCGUT8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
December 06, 2019

Great place to be! Attention was the BEST! Mr. Reyes treat me like a KING. Service was done perfect. I was surprised how clean was my truck when I received back. Thank More

by CARAVIAGUASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Reyes
December 06, 2019

Great Service And Wonderful Friends My service was provided by Alberto who is a good man. I know others in this service department and they have always treated my like family. I am alway More

by MFERNA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
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