Lorenzo Buick GMC - Service Center

Excellent service ,excellent representation of dealership I brought my 2008 Pontiac for an oil change on August 21,2015. My appointment was at 11:00. As soon as I drove into the service entrance I was met by I brought my 2008 Pontiac for an oil change on August 21,2015. My appointment was at 11:00. As soon as I drove into the service entrance I was met by Benny, my service advisor. From the moment we shook hands he was professional and attentive. He explained the process from beginning to end. I was treated as though I had a brand new car even though my car is 8 years old. Because of the service I received from Benny I would consider buying my next car from Doral Buick GMC. More

My experience Every time I go to service center Benny Perera takes care of me real good I feel very comfortable as if I was in a family his work is very excellent I Every time I go to service center Benny Perera takes care of me real good I feel very comfortable as if I was in a family his work is very excellent I am very satisfied with the maintnence of my car and the wait time very quick and sufficient. More

Received Excellent Service from Benny Perera Benny was extremely helpful, very professional, willing to go the extra mile, he did not care that it was late in the afternoon, he just wanted to he Benny was extremely helpful, very professional, willing to go the extra mile, he did not care that it was late in the afternoon, he just wanted to help me. I had just realized that I was going on a long trip for the 4th of July Holiday and I needed an Oil Change, rotation of tires and all that other good stuff. Benny asked me how far I was and said; "Come over right now, do not worry, that's what we are here for" An hour and a half later, I was a "Satisfied Customer". This is not the first time that Benny has stepped in to help, thank you for having him on your Team!!! D. Martinez More

Excellent customer service and quality I would like to say "Thank you Benito for your good customer service and orientation during the whole process in the first maintenance appointment for I would like to say "Thank you Benito for your good customer service and orientation during the whole process in the first maintenance appointment for my Buick Encore , beside of keep me informed about every steps. Benito is really professional and knowledgeable. Able to clarify all my questions. I am happy because I think I made an smart choice since I bought my car. More

Professionalism and Ethics This type of business have a lot to do with customer care, Benny and the Doral Buick GMC team goes beyond expectations every time that I walk in and d This type of business have a lot to do with customer care, Benny and the Doral Buick GMC team goes beyond expectations every time that I walk in and do my SUV services. They make me feel as a family member. For this and so many other reasons is why I highly recommend you to come, and experiment what it feels being part of this family... More

"Benny at DORAL GMC is simply the BEST!!!" I have owned various vehicles which I have always taken to Doral GMC/BUICK for service. From my wife's GMC Acadia to my Buick Regal, we have always t I have owned various vehicles which I have always taken to Doral GMC/BUICK for service. From my wife's GMC Acadia to my Buick Regal, we have always taken it to there. Benny Perera is the man when it comes to service. He is knowledgeable, professional and a pleasure to deal with. He is a STAR when it comes to customer service. Just last week I took my vehicle and I didn't have an appointment. It was making a noise and I was concerned. He took care of me immediately. Got me a shuttle to take me to work, and even went the extra mile to pick me up personally at work at 6pm. The shuttle driver had already gone home but Benny goes the extra mile and takes care of his customers. He picked me up and drove me back to the dealership to pick up my car. Thanks Benny!!! We need more people like Benny in Service. More

Excelent experience, this is why I do not go to any othrt pl I had to take my 2013 Buick Lacrosse because the engine light was on, Benny Perera took care of me ( I did not have an appointment) and it was qui I had to take my 2013 Buick Lacrosse because the engine light was on, Benny Perera took care of me ( I did not have an appointment) and it was quick. Great service Isolina Santiago More

Excellent Service My GMC Acadia was over heating so I took it to the dealer for service. It was the first time I dealt with Benito Perera and I was pleasantly surprise My GMC Acadia was over heating so I took it to the dealer for service. It was the first time I dealt with Benito Perera and I was pleasantly surprised. He provided EXCELLENT customer service. Mr. Perera was extremely helpful and sensitive to my needs. The dealer should reward an employee like him because nowadays customer service does not exist. In my opinion, Mr. Perera is a rare gem and he should be valued for his expertise and EXCEPTIONAL customer service. More

Awesome service as always!!! Every time that I take my 2010 GMC Terrain Mr. Perera had been the most helpful and knowledgeable Service Advisor. He is always aware of how to provi Every time that I take my 2010 GMC Terrain Mr. Perera had been the most helpful and knowledgeable Service Advisor. He is always aware of how to provide a great service and apologizing for any inconviniences. Dealership must be proud of having such a great employee at our service. More

5 Star Service!!! Been taking my Pontiac and Saturn for years at this Dealership. It is like going home for me. The coffee is great. Mr. Benny Perera gives exceptional Been taking my Pontiac and Saturn for years at this Dealership. It is like going home for me. The coffee is great. Mr. Benny Perera gives exceptional service and I ask for him everytime I go there. Very professional indeed. More