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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,111 Reviews

1,111 Reviews of Lorenzo Buick GMC - Service Center

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September 18, 2014

Professional and friendly Benny was very courteous and explained everything in detail. I needed to bring my Dad's car in for service because he 's elderly. And Benny was supe More

by brunner_7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Sep 25, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review! It is our pleasure to assist you with your father's vehicle repairs.

August 15, 2014

Outstanding... Thanks Benny Perera!!! I ran into some trouble with my Enclave, and I had to bring it in on a Friday of all days. Benny was able to fit me in. He took great time and care More

by marajaba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny, Benito Perera
Aug 19, 2014 -

Lorenzo Buick GMC responded

Thank you Rolando for sharing your experience with us. We are glad you had a great experience and that your service visit went well! We are thankful to have such a wonderful team and we really appreciate the recognition from a valued customer like yourself.

August 05, 2014

service this a wonderful dealer my name is ramon Gonzalez and I have nice experience in service good attention for benny parera nice man ,pro More

by gibara009
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Aug 06, 2014 -

Lorenzo Buick GMC responded

Thank you Ramon for taking the time to write this review and share your experience with our Service Department. We are so glad that you found our advisor Benito Perera to be very professional and friendly. We look forward to seeing you again soon!

August 01, 2014

Amazingly - Thanks Geovanny Suarez I live in New Jersey. During my last vacation in Florida and I had to make an unscheduled service on July 9, 2014; my Buick-Regal-2012 needed some att More

by freddyshh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 06, 2014 -

Lorenzo Buick GMC responded

We are glad that we could be of service to you while you were here on vacation. Thank you for taking the time to share your experience, and if you are ever in the area again make sure to stop by!

July 09, 2014

My Denali GMC repair If I could give this dealership 6 starts, I would. The service guys are AMAZING, Geo really knows how to treat a customer. All other dealerships shoul More

by AlfredoV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 10, 2014 -

Lorenzo Buick GMC responded

Thank you, Alfredo and Frank so much for your positive review! We are very pleased to know that you had such a great experience! Also, thank you for you kind words about our service representative Geovanny; he is wonderful at what he does and we are very pleased to have him in our team. We hope to see you again soon!

July 08, 2014

Fast and helpful He was very friendly and helpful. He knew exactly what my car needed and got straight to it. I made sure I felt comfortable while they took care of my More

by Tejedaemilio05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2014 -

Lorenzo Buick GMC responded

Thank you for sharing your experience with us. We are glad you had a great experience and that your service visit went well! We look forward to our relationship with you, so keep in touch!

July 07, 2014

Benny Excellent customer service experience. Benny Perera is an excellent person, he explained the whole recall process and the work that needed to be done. More

by erikevin2004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 07, 2014 -

Lorenzo Buick GMC responded

Thank you so much for your positive review! We are very pleased to know that you had such a great experience! Also, thank you for you kind words about our service advisor Benny he is wonderful at what he does and we are very pleased to have him in our team. We hope to see you again soon!

June 24, 2014

Excellent Customer Service Mr. Perera has always been very professional, knowledgeable and efficient. I highly recommend this place for your auto services. Excellent customer se More

by AnnieC2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jul 01, 2014 -

Lorenzo Buick GMC responded

Thank you so much AnnieC for taking the time to write this review and share your experience. We are so glad to hear that Benito Perera was so helpful to you while you were in for service. We look forward to seeing you again!

June 21, 2014

Nicole Excellent service and communication from Benny and staff. They got the parts quickly and scheduled a convenient time for the service to be done. Also More

by Nikkigh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera, Carlos Rodriguez
Jul 01, 2014 -

Lorenzo Buick GMC responded

We are so glad that our team members were able to assist you in a timely manner. Thank you for taking the time to write this review and share your experience. We look forward to working with you again Nicole!

June 21, 2014

Review of employee and service visit I am very satisfied with the quality of service provided by Mr. Suarez. He oversaw and managed the needed service for my car in a prompt and excellent More

by cristina500
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Lorenzo Buick GMC responded

Thank you for taking the time to write this review. We are glad to hear that our team member Geovanny Suarez assisted you in a prompt and excellent manner while your vehicle was in for service. We at Doral Automotive look forward to seeing you again!

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