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Lorenzo Buick GMC - Service Center

Miami, FL

4.1
1,111 Reviews

1,111 Reviews of Lorenzo Buick GMC - Service Center

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January 15, 2015

We felt as if we were with family without a doubt Benny is the best. he was patient with us since we came in panicking and gave us periodic updates while we were there. Would never tak More

by barby-willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you for the rave review of Benny! We're so glad to hear how well he takes care of you.

January 15, 2015

Thanks Benny! Benny was the ultimate problem solver for me. I has a serious problem which needed attention, and after being told that it wasn't possible to get thi More

by GSFan07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you for the great review of Benny! We're so glad to hear what a great problem solver he has been for you and we look forward to seeing you again in the future!

January 10, 2015

Julian L. "Great service everytime" Every visit to this Buick dealership is the best of experiences thanks to the dedicated and friendly staff. Special recognition for Benito Perera (Ben More

by Julian L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Jan 27, 2015 -

Lorenzo Buick GMC responded

Thank you Julian for the great review! We think Benny is great too! We look forward to seeing you again soon!

December 24, 2014

Customer Service If you have forgotten what great customer service was like come visit Benny at Doral GMC. From start to finish of the process they took excellent care More

by JVilas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review and kind words about our dedicated service Advisor Benny. We look forward to working with you again!

December 19, 2014

Excellent Expirience! I took my Buick Enclave 2013 for a recall service repair and for oil change. Excellent experience! Benny Perera was on top of everything. He was very More

by Eduardo Fuentes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you Eduardo for taking the time to share your experience. We pride ourselves in our employees and know that Benny truly does care for his customers. We look forward to working with you again!

December 04, 2014

Best service experience everytime Every time I have to take in my vehicle for oil changes or maintenance its always a pleasure to come by the dealer and have Benny take care of us. We More

by dunield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the outstanding review our of Service Advisor Benny! We're glad our team provides you with excellent service when you come in. We look forward to seeing you again!

December 02, 2014

Service, Service, Service I want to commend Benny Perera for assisting me today. Although all your service advisors are very nice and courteous, Benny really stands out and car More

by lillymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for taking the time to share your experience with our Service Department and team. We look forward to working with you again!

December 01, 2014

Great Service! Took my Mom's car in for a recall service repair. Benny Perera assisted us, he was very kind & helpful. The service done to the car was completed in a More

by k.trim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Dec 24, 2014 -

Lorenzo Buick GMC responded

Thank you for the great review! We're glad our Service Team could get your mother's vehicle ready in a timely fashion. We look forward to seeing you again!

November 11, 2014

Excellent experience with service department I never write reviews but want to compliment the service department of Doral Buick. My Buick Verano was towed from my home to dealer service right bef More

by marta.calzado.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Nov 26, 2014 -

Lorenzo Buick GMC responded

Thank you Marta, we're glad we could fix your vehicle in a timely fashion and as easy as possible for you. It was our pleasure to work with you and get your Verano back on the road. We look forward to working with you again in the future!

September 26, 2014

Oil Change Went in for an Oil Change and Recall notice. As always, Benny P was professional, courteous and efficient. Service was performed in the time estimated More

by rdelar01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benito Perera
Oct 01, 2014 -

Lorenzo Buick GMC responded

Thank you so much for your review, and thank you for giving us the honor to serve you! We greatly appreciate your business!

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