Lorenzo Buick GMC - Service Center

Set up appointment on my app and service was performed as requested. Matt was friendly and knowledgeable did not have a probkem with Matt or the technician. That being said GMC has an issue with updates, too requested. Matt was friendly and knowledgeable did not have a probkem with Matt or the technician. That being said GMC has an issue with updates, took two days to get car back because of a software update and was not offered a service loaner. More

Gran servicio,profesionalismo,excelente vendedor y rapido tramites le doy un 100 % en todos los apectos tramites le doy un 100 % en todos los apectos More

Very high quality service , but very strict in your survey, I don’t like talk survey, I don’t like talk More

Three and a half hours for an oil change on a non-busy day. When I dropped off the car at the dealership, I was told it would only take one hour—or two hours if I wanted a car wash. I mentioned I wouldn day. When I dropped off the car at the dealership, I was told it would only take one hour—or two hours if I wanted a car wash. I mentioned I wouldn’t do the wash because I didn’t have that much time. The wait still turned into three and a half hours, and they didn’t even wash my car. Disappointing. More

Excellent service and customer attention. Friendly and courteous. Will have my car serviced at dealer. Friendly and courteous. Will have my car serviced at dealer. More

The person who helped me was very professional from the beginning and was very professional, very happy with the service. beginning and was very professional, very happy with the service. More

For the second time ask to check for the AC connector plug electrical during service, advisor told me that will required leaving the car for a few days , ask for a loaner and they told me there were no l plug electrical during service, advisor told me that will required leaving the car for a few days , ask for a loaner and they told me there were no loaners look at the parking lot and they had 3 park, the last time they told me that they will put me on a list and call me when a car could be available they never call, so this last time all they did was the basic service car was park at the back for almost 3.5 hours after service and nobody call me to pay and take the car, car was already washed, the service was done on less than an hour and I waited from 8am to 12 noon, never again. They told me the car wash was included with the service but it would take some time to get it done, I kept looking at the back to see if they were going to do something else but nothing happen, they kept parking cars after mine but nothing else happen. More

All service was excellent Likewise the coffee and cokies were nice The service was fast were nice The service was fast More

Thank you for the services i really get a good car in this place .. thank you this place .. thank you More

Great experience Matthew, my service advisor, was excellent! I was able to get my vehicle in and out quickly. excellent! I was able to get my vehicle in and out quickly. More