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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,389 Reviews
Call Service Center (305) 436-8400

1,389 Reviews of Lorenzo Buick GMC - Service Center

Sort by
July 26, 2025

Very attentive person supportive all them moments to find the best option for me Pending of all details and great customer service More

by mildrerodriguez14
Recommend Dealer
Yes
Employees Worked With
Ariel
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July 26, 2025

Everyone is great there are honest with there sales and lease programs I will highly recommend them to anyone looking for a GMC More

by iascanio03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yosmel Tundidor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doron Mizrahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 26, 2025

Poor communication Poor communication, followup, and lack of paying attention to details. Need to hire better customer service reps. More

by twarring
Recommend Dealer
No
Employees Worked With
Fred Sanchez
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Jul 27, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent experience with our dealership, focusing on the service and communication provided. Please send your preferred contact information at your convenience. Thank you, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

July 25, 2025

Fast, professional and timely! I Will highly recommend this dealer to my friends and family! Amazing service! More

by RICK Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Regueiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Lorenzo Buick GMC responded

Thank you for the recommendation and kind words about our service at Lorenzo Buick GMC. We appreciate your support and wish you all the best.

July 24, 2025

The service manager was extremely helpful, he made sure all my needs were met. Very happy with the service More

by RRODRIG1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Lorenzo Buick GMC responded

We're glad to hear you were happy with the service at Lorenzo Buick GMC.

July 18, 2025

me atendieron muy bien el servicio rápido, y estoy muy contento con el servicio y el supervisor me atendió bien More

by SVSSSSDCV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Lorenzo Buick GMC responded

Gracias por sus palabras sobre nuestro servicio en Lorenzo Buick GMC. Nos alegra saber que tuvo una experiencia positiva.

July 17, 2025

The service center advisors tend to miss guide you a bit and give you false estimate time of completion and false promises. More

by Nelly
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernal "Fred" Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2025 -

Lorenzo Buick GMC responded

Hello Nelly, Your service experience is important to us. I would like the chance to speak with you to learn more about your experience with our Service Team and the estimates provided to you. Could you please email your preferred contact information to me? Thank you, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

July 13, 2025

Sold me a bad truck and won’t return your calls when you call about the issues More

by Warren
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Juan Regueiro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Lorenzo Buick GMC responded

Warren, Customer satisfaction is our top priority. I would like to speak with you about the level of communication you have received from our Sales Team after purchasing your truck. Please send me an email with your best method of contact so we may discuss this in greater detail. Sincerely, Doron Mizrahi General Manager dmizrahi@lorenzobuickgmc.com

July 09, 2025

Great service, Fred was extremely knowledgeable and helpful and the service was done on time, I’ll recommend them for sure. More

by CARLOSWINDSURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jul 10, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words about our team at Lorenzo Buick GMC. Thank you for recommending us.

July 01, 2025

La Atención fue de lo mejor y fue más rápido de lo normal de verdad lo recomiendo 💯 More

by luzmarydn_1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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