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Lorenzo Buick GMC - Service Center

Miami, FL

4.3
1,331 Reviews

1,331 Reviews of Lorenzo Buick GMC - Service Center

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April 16, 2025

Great team service and emphasis for on time performance which is greatly appreciated. Thank you. More

by mascnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad you appreciated our team's service and punctuality at Lorenzo Buick GMC.

April 15, 2025

I only talked to Elio and Gerardo and both were very nice and courteous ???????? More

by MERCYC1
Recommend Dealer
Yes
Employees Worked With
Elio, I think, he has been there for a few weeks but was very good and nice to talk to
Apr 15, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad our team provided great service. Thank you for visiting Lorenzo Buick GMC.

April 15, 2025

Excellent Service super quick didn’t have to wait much to be attended and the advisors were lovely. More

by arturojfernandez1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyanette Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are glad you had a smooth experience with us at Lorenzo Buick GMC.

April 13, 2025

I went to change my oil and i didn’t have any appoitment and my truck had a couple recalls,they did the whole service and they gave me a ride home. More

by unquidjavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver
Apr 13, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback and are happy you had a seamless experience. Our team at Lorenzo Buick GMC is always here to help. Thank you for choosing us.

April 12, 2025

El servicio fue rápido y la persona que me atendió muy amable estoy agradecido con Lorenzo Buick More

by TOLEDORAMOS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Speulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Lorenzo Buick GMC responded

Nos alegra saber que quedaste satisfecho con nuestro servicio. Gracias por elegir a Lorenzo Buick GMC.

April 11, 2025

Excellent communication. Professional service. I will definitely be buying my next vehicle there and recommendiing the dealership! More

by Riverrat73
Recommend Dealer
Yes
Employees Worked With
Jorge Anton
Apr 12, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words and recommendation. We look forward to assisting with your next vehicle purchase at Lorenzo Buick GMC.

April 09, 2025

Since day one when car was dropped to service guy named Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today More

by MAGICBYANETORIEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerardo Blandino
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

This dealer staff is unprofessional. They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to b More

by yilaidysv03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyanette Vera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Speulveda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernal "Fred" Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Good customer service. I bougth my Buick Envista 2025,good car and excellent price!.good! More

by diezin66@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Lorenzo Buick GMC responded

Thank you for choosing Lorenzo Buick GMC. We're glad you enjoyed the service and your new 2025 Buick Envista. Take care on the road ahead.

March 28, 2025

Oil change and other services were performed efficiently and promptly. Would highly recommend Lorenzo GMC. More

by kris10oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
Mar 29, 2025 -

Lorenzo Buick GMC responded

We're glad to hear you had a great service experience. Thank you for your recommendation and take care.

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