1,331 Reviews of Lorenzo Buick GMC - Service Center
Great team service and emphasis for on time performance which is greatly appreciated. Thank you. which is greatly appreciated. Thank you. More
Excellent Service super quick didn’t have to wait much to be attended and the advisors were lovely. be attended and the advisors were lovely. More
I went to change my oil and i didn’t have any appoitment and my truck had a couple recalls,they did the whole service and they gave me a ride home. and my truck had a couple recalls,they did the whole service and they gave me a ride home. More
El servicio fue rápido y la persona que me atendió muy amable estoy agradecido con Lorenzo Buick amable estoy agradecido con Lorenzo Buick More
Excellent communication. Professional service. I will definitely be buying my next vehicle there and recommendiing the dealership! Professional service. I will definitely be buying my next vehicle there and recommendiing the dealership! More
Since day one when car was dropped to service guy named Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today Matt, I knew that my experience was going to be a total disaster. The car have been returned 3 x for xtra repairs caused by the dealer’s fault. Today I’m still calling the manager w/ no answer. I ll never take my car again for a new service call. I would have rated your service zero stars, many complaints additional to main concern as time under the sun waiting for my car delivery and my car was blocked by two others used cars, whom no one in the dealer knew where the keys were stored. I left a sachet deodorant in my car and they took the door out, spilling out the entire sand bag all over my front seat and floor. In conclusion, went in for a driver window repair, end with the retro mirrors not working, went back for them to fix them. Returned with a non working window again. Called more than 5 x times the dealer’s manager , today 4/9/25 6:46pm eastern time NO ANSWER!!! You deserve a ZERO REVIEW! More
This dealer staff is unprofessional. They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to b They do not communicate with clients. They are rude. They do not provide alternative transportation or car rental when car have recalls and have to be left for repair. Manager states he will address issue and call us back with resolution but that never happened. I will never return to this dealer again. Worst ever. More
Good customer service. I bougth my Buick Envista 2025,good car and excellent price!.good! I bougth my Buick Envista 2025,good car and excellent price!.good! More