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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.3
2,591 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,591 reviews

September 08, 2024

My previous rating was for sales and I did mention something about great white sharks roaming the sales floor. While this might still be accurate regarding sales the reverse can be said about SERVICE. More

by didiercarod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Luetjen, Damien
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Sep 17, 2024 -

Lorenzo Buick GMC responded

Thanks for recognizing our team in parts and service. We're glad Damien and Matt made your experience at Lorenzo Buick GMC a positive one. We'll be sure to pass along your compliments on the Star Wars decor too.

September 05, 2024

I had a fantastic experience. The staff was professional, knowledgeable, and incredibly helpful throughout the entire process. More

by alihdez0312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliecer
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Sep 13, 2024 -

Lorenzo Buick GMC responded

Glad to hear you had a wonderful experience with our team at Lorenzo Buick GMC. Thank you for sharing your thoughts.

September 04, 2024

E x c e l e n t e S e r v i c i o More

by jcsantos020800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio
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September 04, 2024

E x c e l e n t e s e r v i c i o More

by jcsantos020800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ok
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September 02, 2024

Excellent service, very pleased with the service of my seller Elieser Acosta , very good service More

by mariatelabrador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elieser acosta
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Sep 12, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind words about Lorenzo Buick GMC. We're glad to hear you had a positive experience with our team.

August 26, 2024

Matthew Luetjen was very professional and explained services and details so well. car got ready before the estimated time. Thank you so much. More

by CRISTIANE.ROCHA03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
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Aug 30, 2024 -

Lorenzo Buick GMC responded

We appreciate your positive feedback. Glad our team could exceed your expectations. Thank you for choosing Lorenzo Buick GMC.

August 24, 2024

This review is not about how they fixed my car because they did a good job I think, my AC is blowing cold and I haven’t noticed the issue I had with the steering. Although it took long to fix, they had me More

by CP23MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Sep 02, 2024 -

Lorenzo Buick GMC responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall service experience. Can you please contact me at your earliest convenience? Jim Mangano General Manager jmangano@lorenzobuickgmc.com

August 24, 2024

The work was done fast, and they were very ponctual. The cleaned the car. It was a very good service. More

by JC_BRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Aug 30, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind words. We're happy to hear you experienced fast and punctual service at Lorenzo Buick GMC!

August 22, 2024

Very professional and understanding . The attention was good and helpful. I would recommend to my friends More

by MOLSACO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
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Aug 26, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind words about Lorenzo Buick GMC. We appreciate your recommendation and trust!

August 21, 2024

Nice smile good helper friendly know what he talking about friend place is clean thanks More

by ANGELLEMON2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Aug 24, 2024 -

Lorenzo Buick GMC responded

Thanks for sharing your positive experience with us at Lorenzo Buick GMC. Wishing you all the best!

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