Lorenzo Buick GMC

TODO PERFECTO ME SIENTO SATISFECHA. SON BIEN PROFECCIONAL. EXCELENTE SERVICIO. RAPIDO. ORGANIZADO. EFICIENTE FORMALES.CORDIALES SON BIEN PROFECCIONAL. EXCELENTE SERVICIO. RAPIDO. ORGANIZADO. EFICIENTE FORMALES.CORDIALES More

Poorly managed dealer. Went to them because they were the closest service dealer to me. Never again. No loaner service on weekends. Vehicle issues happen any day of the wee Went to them because they were the closest service dealer to me. Never again. No loaner service on weekends. Vehicle issues happen any day of the week. Once I left the car, they could not give a date of when they would even try to diagnose the issue. They called me to go get a loaner vehicle and instead they told me to leave and have my vehicle towed to the dealer I bought it at. Because they only have 1 tech for all types of vehicle. Even if true then why even accept new broken down brand new vehicles. And still did not give me a loaner. Last time I checked I bought a GMC vehicle not a Lorenzo or other dealer name vehicle. More

Exelente el servicio muy profesional la atención del muchacho que me recibió me ayudó en todo lo que la pregunte muchacho que me recibió me ayudó en todo lo que la pregunte More

La experiencia fue excelente . El trato fue amable y profesional . Reynaldo fue la persona que me atendió y me sentí muy bien atendida . Lo recomiendo 100 x ciento El trato fue amable y profesional . Reynaldo fue la persona que me atendió y me sentí muy bien atendida . Lo recomiendo 100 x ciento More

La atención la rapidez y la profesionalidad en el dealer y en especial con el vendedor Carlos Valino siempre es especial y en especial con el vendedor Carlos Valino siempre es especial More

Staff was friendly, dealership had inventory, we were given options and were asked what we were looking for given options and were asked what we were looking for More

Tire rotation charged and not done. Need another repair and they cant secure loaner. v Need another repair and they cant secure loaner. v More

Professional team , the waiting area not have Internet . So the waiting time becomes unbearable. fast and god service with the mechanic . So the waiting time becomes unbearable. fast and god service with the mechanic . More

My recommendation to this institution is excellent, and the service provided is exceptional. Alejandro always treats me, he is a very special person. Thanks to all that team for their wonderful work the service provided is exceptional. Alejandro always treats me, he is a very special person. Thanks to all that team for their wonderful work More

Dealer was not open on issues with vehicle. Radio broken, dvd player burnt up, passenger side front and rear windows don’t work, rear hatch handle broken off, roof lights leak into vehicle, se Radio broken, dvd player burnt up, passenger side front and rear windows don’t work, rear hatch handle broken off, roof lights leak into vehicle, several dash panels cracked or broken, two fuse box cover’s broken, heated front seats broken, power folding mirrors broken, sunroof does not open. This will cost me thousands to repair. I should not have trusted them. I asked the question “does everything work”? “Does the truck have any issues”? I was told “no, it’s a great truck”. More