Lorenzo Buick GMC

My used car purchase at Doral Buick GMC was simply a smooth and very professional experience from the time I spoke on the phone with Carlos Alexander with Internet Sales to the document closing with Fer smooth and very professional experience from the time I spoke on the phone with Carlos Alexander with Internet Sales to the document closing with Fernando Pagan. Everyone at the dealership was very attentive to my needs and concerns, but none more so than Daniel Tano. Daniel spent about 7 hours with me the day I drove to Miami from Orlando in my rental car. During that time I never really considered him as a salesperson, but more of a friend helping me along this day's journey and clearing away any obstacles that would hinder my ability to make a decision on purchasing a beautiful blue 2009 VW CC 3.6 4MOTION that I had seen advertised on cars.com. Daniel accompanied me to the VW dealership across town so that I could have a third party inspect and evaluate the used vehicle and I was able to obtain all the service records from where the car had been serviced over the last 3 years. Daniel was quite the gentleman in making sure I was getting good service from a competing dealerships service department. During our wait, Daniel took me on a short walking tour of the Miami exotic car scene and at one point saved me from getting hit by an aggressive driver while crossing one of the main streets. He even treated me to a wonderul arugula steak salad at the Cafe Bistro inside Nordstroms. Back at the Doral Buick GMC dealership, Daniel introduced me to Charlie Garcia, the internet inventory manager, and helped me reconcile some minor concerns about the VW as a result of the inspection. Both Charlie and Daniel worked with their service department and Fernando in contracts to make sure I was happy with the resolution. After the sale, which was late in the afternoon, Daniel went out of his way to help me return my rental car to the Miami Airport, and get me on my way home to Orlando. So to sum it up, I would highly recommend Daniel Tano and Doral Buick GMC when considering either a new or used vehicle purchase. In most dealerships, you will not find a salesperson who will also double as a tour guide, body guard, chef, mediator, personal assitant and chauffer, but you will here!!! Oh, the best part, I didn't let Daniel know that this gringo de Orlando aprendio el castellano en Espana y entendia todo lo que los demas decian.....but no worries....everything was on the up and up....and everybody deserves que le tiran un hueso con carne de vez en cuando. Thank you, Daniel! David Good More

All I can say is WOW, I was dreading having to go and buy All I can say is WOW, I was dreading having to go and buy my auto. I have less than stellar credit in fact its horrible. When I arrived I was quickly All I can say is WOW, I was dreading having to go and buy my auto. I have less than stellar credit in fact its horrible. When I arrived I was quickly approached by Jeancarlos Kent (without being pushy) I explain to him what I wanted and that my credit was horrible; then I prepared to be treated like a leper, boy was I wrong. Kent introduced me to Yoel Dominguez he was very professional and relieved all my worries. They explained the car I wanted (charger rt or 300c) were out of my reach because of my credit. He then proceeded to look for vehicles that fit my budget and most importantly was something I wanted. After Kent fought for me with the banks for at least 2 hours; during which time I felt welcomed and attended to; I ended with a 2011 Challenger with only 9600 miles on it. And Kent helped me see how I could repair my credit and even be able to get a charger or 300c in a couple of months. Can't say enough about the staff that I worked with from the ladies out front to the finance department, I was not only treated fairly but respectfully. 10 out of 10, best car buying experience ever, they have my loyalty for life. P.S. I love the challenger so much I might keep it. R Guevara customer for life More

A really nice experience, timing was perfect, it all took 2 hours to be driving my new car, Yanosik did a great job, Yoni and fernando weren't pushing the deal in finance, more impressive was the way they an 2 hours to be driving my new car, Yanosik did a great job, Yoni and fernando weren't pushing the deal in finance, more impressive was the way they answered my calls after I took delivery, that usually doesn't happen but Yanosik makes a different, i look forward to do business in 2 years when my lease is over. More

I had a great experience leasing my car. The atmosphere was very friendly but also very professional. I negotiated my lease in a way I've never experienced before; in the sense, I perceived their (Yoni and was very friendly but also very professional. I negotiated my lease in a way I've never experienced before; in the sense, I perceived their (Yoni and Yanoski) desire to work with me into getting me a fair price that will fit into my budget. The staff was helpful, understanding and easy going. I am very happy and satisfy with my experience there. Look forward with my business relationship with them More

Thank you for the opportunity of purchase with you. My special thanks to Yanosik Garcia, Fernando Pagan and the manager Yoni Martinez. Attention was fully customized and effective. The negotiation was qui special thanks to Yanosik Garcia, Fernando Pagan and the manager Yoni Martinez. Attention was fully customized and effective. The negotiation was quick, clear and totally transparent. All were very professionals. Mr. Martinez was very friendly and Yanosik, my salesman was absolutely nice. He guided and offered us just what we needed. I recommend this dealership. They do an excellent group. I'm so happy with my new purchase.THANK YOU!!! More

I found my experience in dealing with the staff at Doral Buick a very nice experience. They were all very curtious, cooperative and proffesional. They are all a class act. Buick a very nice experience. They were all very curtious, cooperative and proffesional. They are all a class act. More

I emailed the dealership about a 2009 Tahoe they had on Internet price. I received a couple of emails from both, Joel Camacho and Jorge Espinosa stating to go to the dealership to work a deal on this vehic Internet price. I received a couple of emails from both, Joel Camacho and Jorge Espinosa stating to go to the dealership to work a deal on this vehicle. I diligently got out of work and rushed to the dealership. On my arrival, none of my contacts were available and they did submit me to Henry, who had no idea where the vehicle was, or what deal we were talking about. After looking for the keys nobody knew where the Tahoe was. After 30 minutes I was told by Jorge Espinosa that the vehicle had been sold. I was left in the middle of the lobby, no other options were offered, no more help was offered, no apologies given.... you had a customer with a 700+ credit score willing to purchase a vehicle from you and you did not give him any importance. You basically pushed him away and did not pretend to care about him. I will never, ever deal with your dealership ever again. Sincerely, Lazaro Fernandez More

I wanted to take some time and come rate my experience in this dealership. Very friendly and helpful staff. My salesman was absolutely wonderful. He gave me the best choice for my lifestyle, and my age. I am this dealership. Very friendly and helpful staff. My salesman was absolutely wonderful. He gave me the best choice for my lifestyle, and my age. I am so thankful for all your help Leo! Extremely happy with my purchase. More

I went to Doral Buick GMC Dealership looking for a GMC Terrain, and at the end I got more than I expect, a brand new 2012 GMC Terrain LTE 2! thanks to Manuel Gonzalez (sales and Leasing Specialist). He wa Terrain, and at the end I got more than I expect, a brand new 2012 GMC Terrain LTE 2! thanks to Manuel Gonzalez (sales and Leasing Specialist). He was really helpful and professional like Rody Dominguez does at the finance department. You have a great team and I will recommend you because your customer satisfaction is completely guaranteed. Fidel Forte More