Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,592 reviews
I have always owned nothing but Cadillacs' for almost 30 years, since I was recommended to the sales manager Hector Gutierrez from a neighbor of mine who recently switched her Cadillac for a Buick, I dec 30 years, since I was recommended to the sales manager Hector Gutierrez from a neighbor of mine who recently switched her Cadillac for a Buick, I decided to go check them out. From the moment I came in and was greeted by a very nice young lady, who was very attentive, offering me water, tea or coffee, with nothing but smiles, I felt so at ease, I believe her name was Jessica. Then Hector was nothing but professional as he took the time to really make me feel comfortable with what I feel can be a very nerve racking process. His assistant Robert showed me exactly what he thought would be the best fit for me, and he was right on. The new Lacrosse had more features at a fraction of the price compared to my DTS. Im about to retire soon so I dont make impulse decisions anymore, especially at my age, so I do alot of shopping around and comparisons, as I did before arriving at Doral Buick. Even though I didnt buy the car yet, I felt these guys really deserve the recognition. Im almost done with my shoping process and I will be returning to team Doral very soon. Thanks guys for making it easier for an older lady. -) More
The dealership operated as if they were a mom and pop shop. I had to return because of an botched transaction. Had to speak with 2 different finance managers to complete the transaction. I felt as tho shop. I had to return because of an botched transaction. Had to speak with 2 different finance managers to complete the transaction. I felt as though they were operating a routine scam. Very unhappy. More
Fernando Pagan I want to thank you for your professionalism and courtesy during the process of buying my second car Buick. Fernando is a very professional person, always willing to help and fin professionalism and courtesy during the process of buying my second car Buick. Fernando is a very professional person, always willing to help and find solutions to satisfy the customer. Buy in Doral Buick GMC is a very nice and pleasant experience thanks to people like Fernando Pagan, Thanks Fernando. More
I recently purchased a used Dodge Nitro that i absolutely love. I am so happy with the car! Jorge Espinosa Sr. was very patient, professional, and helped me understand that buying a car isn't so scary. Also, love. I am so happy with the car! Jorge Espinosa Sr. was very patient, professional, and helped me understand that buying a car isn't so scary. Also, Charlie the used car manager was very attentive and gave us a deal we could not refuse. I really appreciate them helping me find the right car, I would highly recommend this dealership. More
my parents lease was coming due and i had been looking into what car they should get into next. I saw the 2013 GMC Acadia and decided to go check it out with them. i was greeted at Doral Buick GMC by Jorg into what car they should get into next. I saw the 2013 GMC Acadia and decided to go check it out with them. i was greeted at Doral Buick GMC by Jorge Espinosa jr. after picking out the color that my parents wanted, jorge went ahead and brought the car to us without us having to follow him into the big lot of cars that they have. He then proceeded to show us the new changes to the Acadia from the previous 2012 model and showed us all the features that the car comes with such as the bluetooth, touch screen radia, pandora, backup camera and sensors, etc. We were very happy with the service we were provided when it came to our new car buying experience. once the papers were signed and the car was ours, jorge helped us with registering for our first service appointment and our free trial of onstar along with connecting our cell phones to the cars bluetooth and demonstrating how to make and receive calls. before we left we took a walk around the dealer to familiarize ourselves with the service department where we would be coming for our regular maintenance. overall we were very happy with our purchase and the experience we had here and would definitely recommend it to our friends and family. Thank you so much Doral Buick GMC. More
Buying a car from Doral GMC was a wonderful experience. I dealt with Mr. Pinky Persons and I felt that he was very understanding and patient. He understood my needs and wants. He went above and beyond to get dealt with Mr. Pinky Persons and I felt that he was very understanding and patient. He understood my needs and wants. He went above and beyond to get me what I wanted. For a first time car buyer this was a wonderful experience. The facility is very charming and comfortable. The dealership is a little far away from my home but I would gladly recommend it to friends and family. More
After shopping around and comparing with various other dealerships there was no comparison to the service and professionalism I received at Doral Buick GMC. From my sales person Leo to the manager Hector dealerships there was no comparison to the service and professionalism I received at Doral Buick GMC. From my sales person Leo to the manager Hector and the service manager Marty they made my purchase of my new 2013 GMC Sierra the best experience ever! I had a quote on the exact truck I purchased from 3 other dealerships in which I was quoted pretty much the same price but at the end of the day after going home and analyzing all four dealerships I decided to go with the one I liked best by far, even though they were not the closest to where I live they stood out the most by far. I will definetly come back here for all my automotive and service needs. More
I originally bought my 2012 gmc yukon at maroone chevy where the sales staff was les than helpful. I ended up leaving with more questions than I had originaly come in with. I decided to stop by next door where the sales staff was les than helpful. I ended up leaving with more questions than I had originaly come in with. I decided to stop by next door to doral buick gmc where I was attended to imediately . A charismatic and enthusiastic sales team. I was helped by Jorge Espinosa jr and he helped me set up my onstar enrolment and explained all the great features and benefits of having it. If this is how they treat someone that did not buy a car there I cant imaginehow well they treat their clients. I would definately recomend them and Jorge to my friends and family. More
I have purchased and leased 16 vehicles in the past, and I must say the 17th vehicle I recently leased is by far the absolute best experience I have ever had and I owe it all to sales manager Hector Gutier I must say the 17th vehicle I recently leased is by far the absolute best experience I have ever had and I owe it all to sales manager Hector Gutierrez and his team of pros at Doral Buick GMC. I honestly can say that I've become a raving fan of this place. Coming from someone who's always driven Mercedes, BMW and Audi and dealing with variouse luxury high line dealerships in Miami i must say their different approach and refreshingly different style they bring to the table had me sold at hello. This class act is the best kept secret in south Florida but don't take my word for it go see what I mean for yourselves. Thanks again team Doral! I will definately recommend these guys to all my family friends and neighbors. More
From the first moment I drove onto the Doral Buick GMC lot, I was very impressed with the overall appearance of the facility. The grounds were very well-manicured and all the vehicles were aligned immacul lot, I was very impressed with the overall appearance of the facility. The grounds were very well-manicured and all the vehicles were aligned immaculately. When I went into the showroom I was greeted warmly by Mr.Pinky Person 111. He escorted me to his office and asked me my wants and desires. I purchased a vehicle from him and he was very professional and helpful. I'm very pleased with the vehicle I purchased and completely satisfied with the services which were rendered at Doral Buick GMC. Ann A. More