Back

Lorenzo Buick GMC

Miami, FL

4.4
2,781 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Contact Dealership

8447 NW 12th St

Miami, FL

33126

Directions

By Type

Showing 2,781 reviews

March 11, 2025

Excelent customer services , always on time. Great dealer , great employees . In one work hospitality. Thanks More

by YanaiF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerardo services Director
Mar 11, 2025 -

Lorenzo Buick GMC responded

Thanks for sharing your experience with us. We're glad to hear you enjoyed your time at Lorenzo Buick GMC.

March 11, 2025

Matthew Luetjen had the worst customer service skills i have ever encountered in my lye life. I would never recommend this dealership to anyone EVER!! For repairs or purchase for nothing at all More

by DEEWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Luetjen
Mar 12, 2025 -

Lorenzo Buick GMC responded

Hello, Thank you for taking the time to leave us your feedback. I would appreciate the chance to speak with you about your experience with our team regarding the level of customer service you received. Please email me your preferred contact information so we can discuss this at your earliest convenience. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

March 10, 2025

Service Advisor Matthew Luetjen, my advisor today. He was very professional and helpful in getting my vehicle the correct and up to date scheduled maintenance. Thank you Matthew More

by Seestew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Mar 11, 2025 -

Lorenzo Buick GMC responded

We're pleased to hear that our team provided professional and helpful service. Thank you for choosing Lorenzo Buick GMC.

March 10, 2025

It is an excellent dealer with competent and efficient workers. I received a good service. More

by JPENICHET74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words about Lorenzo Buick GMC. We're glad to hear our team provided you with good service.

March 09, 2025

Very nice place and professional people. The service was very good and the waiting time excellent. More

by bag758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience at Lorenzo Buick GMC. We appreciate it and wish you well.

March 09, 2025

The service advisor was professional and extremely helpful. He said it would take 2 hour or so. He got it done in 1:15 min More

by JEEP14197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Lorenzo Buick GMC responded

Great to hear you had a seamless experience with our team at Lorenzo Buick GMC.

March 08, 2025

Muy buena atención de los 2 muchachos de service y muy puntuales al empezar a atender al público..a las 7 am ya estaban abriendo y todo muy rápido More

by BSIERRA2909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Lorenzo Buick GMC responded

Gracias por su comentario. Nos alegra saber que tuvo una experiencia agradable con nuestro equipo de servicio en Lorenzo Buick GMC.

March 08, 2025

Excelente servicio,un trato muy especial y rapido ,le recomiendo 100 %.todos los empleados muy amable dispuesto siempre ayudar More

by Rafael0715@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geraldo
Mar 08, 2025 -

Lorenzo Buick GMC responded

Gracias por tu recomendación y tus amables palabras sobre el equipo de Lorenzo Buick GMC. Nos complace saber que recibiste un trato especial y rápido.

March 08, 2025

El servicio es excelente , muy tranquilo ; siempre voy a Lorenzo me siento como en casa More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Lorenzo Buick GMC responded

Gracias por tus comentarios. Nos alegra saber que te sientes como en casa en Lorenzo Buick GMC.

March 07, 2025

Muy buena experiencia y el mejor negocio que he cerrado con un coche, excelente atención al cliente en especial la Sra Milka y el financista el Sr Luis, el servicio es excelente, muchas gracias les agradez More

by Santiago Alonso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milka Álvarez
Mar 07, 2025 -

Lorenzo Buick GMC responded

Nos alegra saber que tuvo una experiencia tan positiva con nosotros en Lorenzo Buick GMC. Agradecemos su reconocimiento a nuestro equipo y estamos siempre para ayudarle. Que disfrute de su nuevo coche y le deseamos lo mejor.