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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.3
2,554 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,554 reviews

November 01, 2024

Gran servicio,profesionalismo,excelente vendedor y rapido tramites le doy un 100 % en todos los apectos More

by reycasas1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Lorenzo Buick GMC responded

Gracias por tus amables palabras sobre Lorenzo Buick GMC. Me alegra que tu experiencia haya sido positiva.

November 01, 2024

They provided helpful and excellent services. I was looking for a used car, and the salesman helped me find the right one. More

by ylopez1644
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Valino
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Nov 05, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates you sharing your experience. We're glad our team could assist with your used car search. Reach out if you need anything else.

October 30, 2024

Very high quality service , but very strict in your survey, I don’t like talk More

by Alberto hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Lorenzo Buick GMC responded

Gracias por valorar el servicio de Lorenzo Buick GMC. Agradecemos tu retroalimentación sobre la encuesta y valoramos tus comentarios.

October 26, 2024

Three and a half hours for an oil change on a non-busy day. When I dropped off the car at the dealership, I was told it would only take one hour—or two hours if I wanted a car wash. I mentioned I wouldn More

by massco34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Oct 28, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is taken very seriously here and we would like the chance to speak with you about your recent experience with our Service Team regarding the wait time involved with an oil change. If you would kindly email me your preferred contact information at your earliest convenience, it would be greatly appreciated. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

October 24, 2024

Great service, extremely helpful and patient. Emilio took his time in showing me all the cars I wanted to see and answered all the questions I had! More

by dulcegonzalez07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emilio
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Oct 25, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your thoughtful feedback. Happy to hear our team could assist with all your inquiries.

October 20, 2024

Excellent service and customer attention. Friendly and courteous. Will have my car serviced at dealer. More

by 2017 Mercedes Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Oct 20, 2024 -

Lorenzo Buick GMC responded

Thank you for trusting Lorenzo Buick GMC with your car service. We appreciate your kind words about our team’s attention to detail.

October 19, 2024

Everyone here is first class! Thank you for a smooth transition. Jim, Josh and Rojer are the best in the business! More

by TT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Josh, Rojer
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Oct 20, 2024 -

Lorenzo Buick GMC responded

We're so pleased you had a smooth transition with our team at Lorenzo Buick GMC. Thanks for sharing your experience and recognizing their efforts. It's great to know we're providing first-class service.

October 18, 2024

The person who helped me was very professional from the beginning and was very professional, very happy with the service. More

by YARUMCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Luetjen
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Oct 19, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC is glad to hear about your satisfaction with our team. We appreciate your support.

October 16, 2024

For the second time ask to check for the AC connector plug electrical during service, advisor told me that will required leaving the car for a few days , ask for a loaner and they told me there were no l More

by VALLEJOMX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The dealer administration on service department
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Oct 16, 2024 -

Lorenzo Buick GMC responded

Hello, We take your feedback very seriously here and would like the opportunity to speak with you about your experience with our Service Department regarding the availability of a loaner vehicle, a car wash, and the subsequent wait time that you have encountered. If you would kindly provide me with your best contact information at your earliest convenience, it would be greatly appreciated. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

October 13, 2024

Joshua y Eliezer, The best. I received very good attention at the dealer. They are very good More

by deybcesarlucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua and Eliezer
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Oct 13, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your kind words. We're happy you received excellent attention from our team.

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