Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Great customer service by Juan at all times, he was kind and very helpful. Also on the financial side awesome treatment and professionalism. Super happy with my truck. and very helpful. Also on the financial side awesome treatment and professionalism. Super happy with my truck. More
Good service The service provided covered and solved all issues including a small previous issue from the previous service. Also, solved an old body noise that fin The service provided covered and solved all issues including a small previous issue from the previous service. Also, solved an old body noise that finally was corrected. More
Benny was awesome, professional, honest, and timely. He did a great job setting the proper expectations as well as answering all my questions. I would highly recommend him. did a great job setting the proper expectations as well as answering all my questions. I would highly recommend him. More
A+ Customer Service I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to e I brought the car in for a factory recall issue. I was greeted by Alex and serviced by him very promptly. Very cordial, professional and down to earth. Called me as soon as the car was ready. For an industry that usually gets a bad rap this was definitely the total opposite thanks to Alex. More
Purchase a used 2016 Yukon Denali on 01/05/2020. I submitted an information request online and to get me to the dealership the follow up was on point. I purchase the vehicle from a GMC dealership beca submitted an information request online and to get me to the dealership the follow up was on point. I purchase the vehicle from a GMC dealership because I did not want to have any issues, to me this is not a cheap purchase. Leaving the dealership the car started malfunctioning. I called the sales person 3 times, left him a few voicemails and emailed him 4 times. Till this day he has completely ignored me. If you go there at all cost avoid Antonio Corcho he is a dishonest person with absolutely no integrity. I also emailed the General Manager Yanosik Garcia a few times and also have not received a response. This is they type of behavior and situation that I wanted to avoid and here I am in the middle of it. I 100% did not expect this treatment from a franchise dealership I am truly disappointed with my $40,000 purchase. Avoid at all cost if I were you go to another dealership. Bad car, no accountability, and terrible customer service. More
Amazing customer service ... very attentive sales representative. Definitely recommending him and coming back to him for my next purchase .. sales rep and manager .. perfect environment and experienc representative. Definitely recommending him and coming back to him for my next purchase .. sales rep and manager .. perfect environment and experience More
Dealer had a great selection of cars, friendly staff that was willing to work with you to help you get into a new car, unlike many other dealers. Anthony Sanchez and Marcial Lembert were great. was willing to work with you to help you get into a new car, unlike many other dealers. Anthony Sanchez and Marcial Lembert were great. More
Antonio attend me with an excellent service, information very professional , customer care, instructions about the new leasing plan, new features to use my new GMC Acadia!!! I’m very happy with his sales p very professional , customer care, instructions about the new leasing plan, new features to use my new GMC Acadia!!! I’m very happy with his sales professionalism. More
Great Customer Service and staff values customers I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer I would highly recommend service department at this facility. The entire service staff that I come in contact with is genuinely interested in customer satisfaction. The culture at this dealership seems to emphasize 100 percent customer satisfaction. The facility is very clean and everyone is very professional. Kudos to Alex, my service advisor for addressing all of my concerns at every visit. I also had chance of meeting a new service rep. by the name of Reyes; Great addition to the team. Reyes greeted me when I drove in and was very professional and eager to assist even though my appointment was not with him. Thank you guys for always meeting or exceeding my expectations! More