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Lorenzo Buick GMC

Miami, FL

4.4
2,811 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,811 reviews

December 30, 2024

Lorenzo Buick GMC had the exact make and model GMC Acadia I was looking for. Alejandro, my sale representative was a pleasure to work with and we were able to finalize a deal. He answered all my questions an More

by Jmesser17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro
Dec 31, 2024 -

Lorenzo Buick GMC responded

Thank you for your recommendation. We're glad to know our team made your experience with Lorenzo Buick GMC a positive one. Enjoy your new GMC Acadia!

December 29, 2024

I bought the GMC Sierra 1500 Elevation, the truck is running fine as expected , I feel very happy with the service you guys provided to me , the seller Carlos was very professional , he took his time to More

by fhjhgdsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your kind words and recommendation. We're glad you're happy with the GMC Sierra 1500 Elevation, and it's great to know our team made a positive impression on you. Enjoy your new truck!

December 28, 2024

Mr. Jim efforts in rectifying the situation I had with his staff were truly commendable. Thanks to him, I was able to retrieve the accessories that were associated with my vehicle promptly. I would like t More

by JIMMY JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Lorenzo Buick GMC responded

Thank you for your review of Lorenzo Buick GMC. It's great to hear that our team could assist you effectively. We appreciate your feedback and wish you well.

December 28, 2024

Worst dealer I have ever stepped into , Terrible service and customer service , I will never use them again for anything More

by bernsprk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott , Adam’s Lopez
Dec 29, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the level of customer service that you encountered. If you would kindly email me with your preferred contact information at a time that works best for you, it would be greatly appreciated. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

December 26, 2024

The services was fast and efficient. The advisor was very gently and professional. Only thing that was not good, and it was that the air engine filter is not available at this moment More

by JMARTINEZ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
Dec 27, 2024 -

Lorenzo Buick GMC responded

We're glad you found our service fast and efficient. We appreciate your feedback on the air engine filter being out of stock and we'll work to improve this. Thanks for choosing Lorenzo Buick GMC.

December 25, 2024

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent great great great great g More

by pelotero8898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Azuan
Dec 26, 2024 -

Lorenzo Buick GMC responded

Thanks for your glowing review! Lorenzo Buick GMC appreciates it.

December 24, 2024

Yo estoy muy contenta con los servicios de. mecánico y más con los servicios de Matheus We will be again your clients More

by AMOREGINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matheus
Dec 25, 2024 -

Lorenzo Buick GMC responded

Gracias por tus palabras. Nos alegra que los servicios de mecánico hayan sido de tu agrado. Hasta la próxima en Lorenzo Buick GMC.

December 24, 2024

Excellent services and very good communication with customers, I always leave the dealer very pleased. More

by elaynegutierrez54321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcel Gutierrez
Dec 25, 2024 -

Lorenzo Buick GMC responded

Lorenzo Buick GMC appreciates your feedback and is glad to hear you’re pleased with our services.

December 23, 2024

Great Service, I was so impressed with the customer service I received at this company" More

by taneyia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lorenzo Buick GMC responded

Thank you for praising the customer service at Lorenzo Buick GMC. Wishing you all the best.

December 23, 2024

I purchased a vehicle from this dealer in October of 2024 within a couple of days my camera stopped working my blow horn which is a safety feature that you must have was not working so I contacted the dealer More

by mesfinbehailu4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would like to discuss your recent experience with our Sales Team regarding the functionality of your newly purchased vehicle's backup camera and the level of customer service you have received. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

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