Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Benito Perera Benny continues to be a respectful, trustworthy,caring, sincere and friendly person; an asset to any organization he decides to work for. Thank you, B Benny continues to be a respectful, trustworthy,caring, sincere and friendly person; an asset to any organization he decides to work for. Thank you, Benny!!! More
Rapidez, gentileza y cordialidad de parte de ustedes hace que la gente vuelva a visitarlos. Ya tenemos visto algún otro vehículo para poder seguirlos, Gracias que la gente vuelva a visitarlos. Ya tenemos visto algún otro vehículo para poder seguirlos, Gracias More
Muy buena experiencia buen trato , rapido y eficiente , amigables , seguro volvere por otro carro, la persona que nos atendio cumplio todas nuestras expectativas , quedamos buen trato , rapido y eficiente , amigables , seguro volvere por otro carro, la persona que nos atendio cumplio todas nuestras expectativas , quedamos muy satifechos con la compra. More
Very professional all the employees , specially Benny, he is great!! Very well kept waiting area and the coffee machine amazing. Keep the good work, you are the Best. is great!! Very well kept waiting area and the coffee machine amazing. Keep the good work, you are the Best. More
Top notch service The people are Lorenzo Buick GMC are the absolute tops when it comes to customer service, responsiveness, and quality. It's very easy to schedule ser The people are Lorenzo Buick GMC are the absolute tops when it comes to customer service, responsiveness, and quality. It's very easy to schedule service appointments. When you get there, you are greeted promptly. If you stay while the work is being done, there is plenty of room inside to work or read comfortably and feel safe because of social distancing. My service adviser Benny and the mechanic who has taken care of my vehicle on several occasions are just the best -- and so are the other people I've had contact with. Last comment: access to the dealership is really easy, off 826 or 836. That was my one big concern before I got my vehicle from Lorenzo, and it just has not been a problem at all. More
My salesman provided Excellent Customer Service, and Practiced Social Distancing. The Finance guy John was very fast, friendly and explained everything to me to ensure I got what I wanted. Practiced Social Distancing. The Finance guy John was very fast, friendly and explained everything to me to ensure I got what I wanted. More
Jorge was great and I love the car. I didn’t feel like I was being sold on anything I was guided to what I was looking for professionally and courteously. was being sold on anything I was guided to what I was looking for professionally and courteously. More
Good experience purchasing, poor with follow up coomunicatio The purchase procedure went well and I felt I had gotten a good deal on the car and on my trade. Only catch was only one key fob with vehicle. I was t The purchase procedure went well and I felt I had gotten a good deal on the car and on my trade. Only catch was only one key fob with vehicle. I was told I could get one from any dealer such as my hometown dealer in Naples. I found that the key fob was going to cost over $300 and have tried contacting the sales person and the finance manager but no one will return my calls or emails. I think the least Lorenzo could do would be to provide the key fob at their cost, but they won't even reply. Very disappointed and I couldn't recommend them fro this reason. More
Great please to work.Excelent customer and employee care.Very profesional with customers.All management and employee listen and resolve all customers problems.5 starts place to work. care.Very profesional with customers.All management and employee listen and resolve all customers problems.5 starts place to work. More