Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Hello I got to the dealer for service and a nice gentleman Matthew give me a nice treatment for all the information I was looking for. This a second tie I m hear and I’m very Happy… gentleman Matthew give me a nice treatment for all the information I was looking for. This a second tie I m hear and I’m very Happy… More
Excellent attention, the excellent saleswoman Milka explained the entire car to me perfectly. She clarified all my doubts with great professionalism. I recommend her 100%. explained the entire car to me perfectly. She clarified all my doubts with great professionalism. I recommend her 100%. More
I would like to express my utmost appreciation for the exceptional service I received from Adam Lopez at your dealership. Navigating the world of electric vehicles (EVs) can be daunting, especially for so exceptional service I received from Adam Lopez at your dealership. Navigating the world of electric vehicles (EVs) can be daunting, especially for someone new to it, but Adam's expertise and customer service skills made the experience seamless and enjoyable. *Adam's Exceptional Customer Service Adam's assistance on three separate occasions truly showcased his exceptional customer service skills. His professionalism and knowledge shone through as he aided me with the new HUMMER EV SUV technical challenges--from the technician, demonstrating an impressive understanding of the vehicle and its features. His ability to handle the my issues related to this EV was truly remarkable. *Addressing Technical Issues and Going the Extra Mile Despite the inevitable growing pains associated with a new vehicle, Adam displayed a calm and prioritized approach in addressing the technical issues my EV encountered. His efforts in arranging transportation to and from my job site, as well as his coordination with the dealership team after my windshield cracked, did not go unnoticed. He went above and beyond by placing my EV higher on the priority list, recognizing the importance of exceptional customer service. *Continual Communication and Confidence in Service Department Adam's continual notifications and updates regarding the vehicle were incredibly well-received, providing reassurance during the process. His comprehensive understanding of the entire functionality of Lorenzo Buick GMC Service Department made me feel at ease and confident in the services provided. *Contributing to a Better Dealership Individuals like Adam contribute significantly to making Lorenzo Buick GMC a better dealership overall. His dedication to ensuring customer satisfaction and his expertise in navigating the EV world make him an invaluable asset to your team. If you want someone to know, he is the person. If you are considering someone to promote, he is the person. Thank you once again for the exceptional service, and please extend my gratitude to Adam for his outstanding support. Kindest Regards, Darshae More