Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lorenzo Buick GMC
Miami, FL
2,528 Reviews
~New & GM Certified Used Cars!
~Special Finance Department for troubled credit.
~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles!
~Free pick up and drop off from the airport!
~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.!
~Service department open on Saturdays!
~Test drive a car in the comfort of your own neighborhood...we will bring the car to you!
~No hassle price quotes!
~Free Carfax provided on every used car!
Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,528 reviews
Verified Customer
October 29, 2020
6 weeks later still waiting to get finished, parts not coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available coming in and initial issue not fixed properly, loaner for a yukon xl was the smallest compact available More
by GABBY4
Employees Worked With
na
October 28, 2020
Ara Adam,profesional como pocos lo logran,excelente.Con Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla Ara Adam,profesional como pocos lo logran,excelente. Con lo que dije es mas que suficiente.Bla,bla bla bla ba bla bla bla bla More
by reinolds2226
Employees Worked With
Ara Adam
October 28, 2020
As always, my service advisor Benny exceeded my expectations. As always he was professional and went out of his way for us to make sure we were happy. expectations. As always he was professional and went out of his way for us to make sure we were happy. More
by URIARTEA1
Employees Worked With
Benny
October 27, 2020
Best car buying experience I ever had. Felt more like social hour than buying a car. Everyone was transparent from the beginning with numbers and expectations, and the whole process was a breeze. social hour than buying a car. Everyone was transparent from the beginning with numbers and expectations, and the whole process was a breeze. More
by LJamison
Employees Worked With
Bobby Fuentes, Jonathon Fiad
October 27, 2020
Great customer service had vehicle done right away. I was able to lower my payment Very professional - helpful The sale was concluded and paperwork done quickly and hassle free. Thanks!..... able to lower my payment Very professional - helpful The sale was concluded and paperwork done quickly and hassle free. Thanks!..... More
by denizare
Employees Worked With
R, Fernandez
October 27, 2020
Not a great experience. Found that their pricing was not good compared to other dealers. Additionally their customer service was lacking. Wound up purchasing an identical vehicle to one they had in their in good compared to other dealers. Additionally their customer service was lacking. Wound up purchasing an identical vehicle to one they had in their inventory for a significantly better deal at a different dealership. More
by Review 123
Employees Worked With
Sales Manager
October 23, 2020
Great service department. Showed up without appointment was taken care right away by Benito. Excellent service.will e back and would recommend total my friends. was taken care right away by Benito. Excellent service.will e back and would recommend total my friends. More
by YOYI54
Employees Worked With
Benito
October 22, 2020
Great customer service and had vehicle done right away. The only thing was the person who said they checked tires did not check it properly for holes or leaks. Light sensor for tire came back on 10 minutes The only thing was the person who said they checked tires did not check it properly for holes or leaks. Light sensor for tire came back on 10 minutes later. I had to take my vehicle some where else and they were able to find the hole in tire and patched it up. My sensor light has not same back on since then. Other than that service was good. More
by washingtonsontop
Employees Worked With
Michael
October 22, 2020
Great service . Benny was very helpful from start to finish. The job was completed just as described. Always a great visit at Lorenzo car dealership. finish. The job was completed just as described. Always a great visit at Lorenzo car dealership. More
by GREGORYGOMEZ001
Employees Worked With
Benny
