Lorenzo Buick GMC

The service advisor who took in he car was very courteous, and the wait to have the car serviced took about the time he indicated. courteous, and the wait to have the car serviced took about the time he indicated. More

Excelent customer service very friendly and profesional staff.I want give 100 ****** to Roberto Fuentes and also the Finance Dpto.Mgr Thanks you for everything staff.I want give 100 ****** to Roberto Fuentes and also the Finance Dpto.Mgr Thanks you for everything More

All the staff is very kind and professional, im very pleased with the service i received. Transition was easy. Definitely I will recommend this dealer. pleased with the service i received. Transition was easy. Definitely I will recommend this dealer. More

I thought the service was great and was helped immediately. I don't agree with price mark ups on parts and quality of GMC vehicles and products is questionable. No direct way to speak to a technic immediately. I don't agree with price mark ups on parts and quality of GMC vehicles and products is questionable. No direct way to speak to a technician. I asked if fluids and other inspections were checked, I was assured that wiper fluid was topped off it was not it was still empty, I question the service I received. Overall, not impressed with GMC. The service manager was tentative. More

Excellent customer Service, salesman Yohan was great to deal with, and also the finance manager was great, fast we were in and out in less than 2 hours deal with, and also the finance manager was great, fast we were in and out in less than 2 hours More

Excellent customer service ! Everything was fast and very helpful . Antonio was able to assist us in everything we need it and explain how the process was . Great service ! helpful . Antonio was able to assist us in everything we need it and explain how the process was . Great service ! More

Just bought a 2013 Dodge Journey and I was told they were going to do a oil change, wash the car but none of those things were done. Additionally they sold me the car with airbag parts that were order and ne going to do a oil change, wash the car but none of those things were done. Additionally they sold me the car with airbag parts that were order and never put on. The Bluetooth of the car stop working as well a day after purchase which I mention to the seller and he said he couldn’t do anything about to go to a dodge dealer to fix. I guess those are the cons of purchasing a car cash. More

Came in for check engine light at 0700 am appointment and didn't get feedback till 2hr later. Total time was 3hr visit, that didn't include a Truck wash. I bypassed due to such a long stay. didn't get feedback till 2hr later. Total time was 3hr visit, that didn't include a Truck wash. I bypassed due to such a long stay. More

IT’S A GOOD DEALER.EXCELLENT CUSTOMER SERVICE.IT IS ALSO A VERY CLEAN PLACE AND THE PERSONS THERE ARE VERY HELPFUL AND KIND. I AM VERY GLAD AND SATISFIED A VERY CLEAN PLACE AND THE PERSONS THERE ARE VERY HELPFUL AND KIND. I AM VERY GLAD AND SATISFIED More

Salesperson Yosmel was very kind a helpful on making my decision with my purchase. Dealership had many vehicles to choose from and also different prices. Would recommend Lorenzo Buick GMC 100%. decision with my purchase. Dealership had many vehicles to choose from and also different prices. Would recommend Lorenzo Buick GMC 100%. More