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Lorenzo Buick GMC

Miami, FL

4.3
2,528 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,528 reviews

January 27, 2021

The service advisor Michael Garcia was very helpful and friendly, he ask me if I want to have my car wash after the services have been completed. Thank you!! More

by R.RODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
January 26, 2021

Amazing Service!! His work is impeccable. We had a great experience in Lorenzo, congrats this team, and the vendor Antonio is the best, we recommend More

by NATOGA2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio in Lorenzo
January 26, 2021

Long wait time for oil change, customer service needs improvement, unprofessional ambiance, fluids appear to not have been checked or filled, no complimentary car wash More

by ULACIAI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know their names
January 26, 2021

Lleve el carro a revisar por una luz de alarma encendida , estuve 5 horas , le borraron la luz de alarma y me dijeron que volviera en 2 dias que el problema era una valvula que tenian que pedirla, volvi a More

by JACKELINE853
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
I dont remember
January 25, 2021

Overall good experience. The sales person did a great job in trying to make it happen. It doesn’t seem like the dealership had much experience selling on line. They asked for the same information I had uploa More

by cep18_98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Pérez
January 25, 2021

Compre un carro gmc acadia 2021 y tiene problema y el dealer no me han resuelto el problema todavía el carro está roto servicios pésimo More

by robertohernandez2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
January 25, 2021

The service man doesn't like to speak on phone only text and the last visit about 2 weeks ago they door dent my new truck. Very upsetting! More

by RUDY.RODRIGUEZ01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
tech and service man
January 24, 2021

I had to ask the service person why was my service taking so long. Then, I noticed the mechanic parked my car for a wash and my car was sitting there and I had to ask why wasn’t being washed. More

by ICROQUEDIEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
January 22, 2021

Great work overall. Sales representative was present at all time and help us all the way thru the whole process. I would recommend it 100% More

by YelI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Pérez
January 22, 2021

Great service, always friendly and willing to help, had no appointment, was taken care of right away and did not have to wait too long. More

by MULESIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
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