Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Great service , very professional was very easy and very nice and quick I'm really happy with my new truck definitely i recommend this dealer nice and quick I'm really happy with my new truck definitely i recommend this dealer More
We had an amazing experience buying our car. The process was fast and easy. We are happy with the purchase. We really recommend this place. was fast and easy. We are happy with the purchase. We really recommend this place. More
I had an excellent experience when I took my car in for service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. service. Mike, the service rep. was very helpful and polite. My car was vacuumed and washed, which I appreciated. More
It was a safe environmentThey have different options It was a safe environment They have different options that feel my expectation The salesman helped me with everything and make the experience very g It was a safe environment They have different options that feel my expectation The salesman helped me with everything and make the experience very good More
Great I love it I took all 4 automobiles our families and great time quick service in and out sweet customer service also nasty car wash they also did my sports car engine detailing awesome work guys thank y great time quick service in and out sweet customer service also nasty car wash they also did my sports car engine detailing awesome work guys thank you More
The best customer service ever provided in a dealership :)!. Geovanny Suarez kept me informed via text of all details as they were working on my car. Everyone in the service department, the mechanics, even :)!. Geovanny Suarez kept me informed via text of all details as they were working on my car. Everyone in the service department, the mechanics, even the person that wash the cars were very helpful and courteous. For this reason, I will always take my car to be serviced at Lorenzo Buick GMC. More
This is my fourth car purchased at Lorenzo Buick the staff is professional and the selection of vehicles is the best. Highly recommend Lorenzo GMC staff is professional and the selection of vehicles is the best. Highly recommend Lorenzo GMC More
It took 2 1/2 months to repair an automatic transmission on a 2017 Yukon and it is still not correct. The service writer told me that they had only one technician that did both engine and transmission work. on a 2017 Yukon and it is still not correct. The service writer told me that they had only one technician that did both engine and transmission work. I asked why they just didn't replace the transmission and was told they only do what GMC will allow. There was no charge as it was considered drivetrain warranty work. More
I been trying to get someone to help with my trading that has not been payoff and Chase keeps calling me about the payment, no one can get give me an answer and I keep calling Rafael the saleperson he keep has not been payoff and Chase keeps calling me about the payment, no one can get give me an answer and I keep calling Rafael the saleperson he keep telling me that he will call me back. I have not gotten a respond back. I've been dealing with this issue for the past 3 weeks. I even Try to ask for accounting they put me on a wait and the phone rings up. This is really bad bad bad customer service.... I also went there in person to fix a little issue on my car and the saleperson told me that they couldn't fix and i know it can be fix. Its something that only take it 10 minutes to fix. More
Very courteous and fast service. Service representative provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. provided me with information regarding the noise when I brake my car. Called me and explained everything. It was a pleasure to deal with him. More