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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.4
2,811 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,811 reviews

February 05, 2025

Gracias a Eliecer y Yosmel, la atención que nos brindaron, estamos agradecidos. Gracias a Dios por ponerlos en nuestro camino. More

by alejandragerra88835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eliecer y Yosmel
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Feb 06, 2025 -

Lorenzo Buick GMC responded

Nos alegra saber que disfrutaron de su experiencia con nuestro equipo en Lorenzo Buick GMC. Les deseamos lo mejor.

February 04, 2025

Nice customer service, good coffee, and a friendly team; they have a good back door team for carwash, and everyoneasksg if need help or need something, High-quality customer services More

by QUALITYRAILINGSMIAMI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words about our team and services. Glad you enjoyed the coffee too.

February 03, 2025

It was an amazing experience. Everything went super smooth and the staff were very knowledgeable. Thanks everyone!! More

by nordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Lorenzo Buick GMC responded

Thank you for sharing your positive experience with Lorenzo Buick GMC. We're pleased to know that our team made everything smooth and informative for you.

February 02, 2025

Buen servicio y amabilidad, buen trato u eficiencia, también puntualidad en la entrega , precios razonables More

by alliedtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lorenzo Buick GMC responded

Gracias por su comentario. Nos alegra saber que tuvo una experiencia positiva con Lorenzo Buick GMC.

January 31, 2025

I received an excellent attention from the staff, specifically for Mr Antonio Corcho and Mr Julio Fernandez More

by armandod5541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Corcho
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Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback. We're glad that our team was able to assist you at Lorenzo Buick GMC.

January 31, 2025

Excellent dealer and staff. Very supportive and willing to guide you to get the best deal. More

by luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Lorenzo Buick GMC responded

We appreciate your kind words about Lorenzo Buick GMC. We're pleased to know you had a supportive experience.

January 31, 2025

The service advisors are extremely professional, and the technicians are thorough. Matt from the service department is very knowledgeable More

by CNP305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt from the service department
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Jan 31, 2025 -

Lorenzo Buick GMC responded

We appreciate your feedback about our team. Thank you for choosing Lorenzo Buick GMC for your service needs.

January 31, 2025

Excellent service! Top notch staff. I am a return customer. Everyone was professional and friendly. More

by jamon1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for coming back to Lorenzo Buick GMC. We're grateful for your feedback and pleased that our team provided excellent service again.

January 31, 2025

More than 20 days after my trade in and the dealer still hasn’t pay off the car to the bank very disappointed because Im about to have a late payment on my credit report More

by guillermo.valdes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Mangano
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Lorenzo Buick GMC responded

Hello Guillermo, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your trade-in. Please send me an email with your preferred contact information to discuss this further. Thank you, Jim Mangano General Manager jmangano@lorenzobuickgmc.com

Feb 13, 2025 -

guillermo.valdes responded

It's been almost a month and they still haven't resolved the problem, another late payment for my credit history

Feb 26, 2025 -

guillermo.valdes responded

2/26/25 up to this moment they still have not paid the trade in car, I just lost 94 points on my credit and I have had to pay the bank more than 2500 dollars so that they do not continue reporting me in collections since I have a record of delinquency on my credit and when I call the Lorenzo Buick Doral dealer they tell me that the manager is going to call me and I have been waiting for that call for more than a month, this is the worst nightmare that someone can go through, my next plan is a lawsuit to get them to respond to me for the deterioration of my credit and for the money that I have had to pay to stop losing my credit.

Feb 26, 2025 -

guillermo.valdes responded

2/26/25 up to this moment they still have not paid the trade in car, I just lost 94 points on my credit and I have had to pay the bank more than 2500 dollars so that they do not continue reporting me in collections since I have a record of delinquency on my credit and when I call the Lorenzo Buick Doral dealer they tell me that the manager is going to call me and I have been waiting for that call for more than a month, this is the worst nightmare that someone can go through, my next plan is a lawsuit to get them to respond to me for the deterioration of my credit and for the money that I have had to pay to stop losing my credit.

January 31, 2025

Great service as always. I've got it here within 4 years, and always happy to come back. More

by iry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Lorenzo Buick GMC responded

Thank you for your continued trust in Lorenzo Buick GMC. We're glad to have been of service for the past 4 years.

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