Lorenzo Buick GMC
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 AM
Sunday Closed
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Excelente service all the time, giving severals options to make decisions, to buy the vehicle. I am very satisfy and happy with my GMC Terrain to make decisions, to buy the vehicle. I am very satisfy and happy with my GMC Terrain More
Great service, it was fast, Antonio Corcho is always very profesional and friendly. In general the customer service in this dealer is very good and friendly. profesional and friendly. In general the customer service in this dealer is very good and friendly. More
The lady who sold me my car haven’t even say hi when I was at the dealer again,I have been to the dealer 5 time because problem with my car and a month after that and I’m still waiting on them to fix the was at the dealer again,I have been to the dealer 5 time because problem with my car and a month after that and I’m still waiting on them to fix the issues with the car,between the poor quality of my GMC Sierra and the bad service definitely no going back or recommending to anybody More
Work wasn’t performed as expected and I was lead to believe was, which I brought the the service agent’s attention.... Then I was told they didn’t have the part so like before I waiting on a call to believe was, which I brought the the service agent’s attention.... Then I was told they didn’t have the part so like before I waiting on a call to go back in for the same situation. More
El trato fue super agradable, recomiendo a cualquier persona ir a Lorenzo Buick y antenderse con Azuan, es una persona muy amable y te ayuda con todo lo que necesitas. persona ir a Lorenzo Buick y antenderse con Azuan, es una persona muy amable y te ayuda con todo lo que necesitas. More
Best experience ever , easy and smooth with the whole purchase process.I am very happy with my new car and with the excellent customer service. purchase process.I am very happy with my new car and with the excellent customer service. More
The process of buying my truck was fast snd easy. Antonio was very knowledgeable and professional. Will definitely recommend this GMC dealer and Antonio to family and friends. Antonio was very knowledgeable and professional. Will definitely recommend this GMC dealer and Antonio to family and friends. More
Two slow, raking si much unnecessary time wile customers is suffering in the waiting area, in my case may car was completed and parked and never advised me, very frustrating with that dealer is suffering in the waiting area, in my case may car was completed and parked and never advised me, very frustrating with that dealer More
I recommend the dealer for the purchase, and my experience with the Azuam seller was the best as well as the cleanliness and attention of the rest of the staff. On the other hand, in my first oil experience with the Azuam seller was the best as well as the cleanliness and attention of the rest of the staff. On the other hand, in my first oil change and tire rotation service, the experience was FATAL, after making an appointment by phone with one of the rep. of serv. when I arrived the appointment was never made, I was attended and I had to wait more than 2 hours, and the service was not of quality . Since then 2 months ago and I am pending to change a sensor of the car that is defective and I call by phone and they do not answer the calls and I went personally and the person who attended me told me that I had to wait !!! They would contact me, I think the quality of service and customer service is the best recommendation for any site.. Recomiendo al dealer para la compra, y mi experiencia con el vendedor Azuam fue la mejoral igual que la limpieza y atencion del resto del staff. En cambio en mi primer servicio de cambio de aceite y rotacion de las gomas la experiencia fue FATAL , despues de hacer un appointment por telefono con uno de los rep. de servicios cuando llegue nunca estuvo hecho el appointment, fui atendida y tuve que esperar mas de 2 hrs , y el servicio no fue de calidad esto fue hace casi 2 meses y estoy pendiente para que me cambien un sensor del auto que esta defectuoso y llamo por telefono y no contestan las llamadas y fui personalmente y la persona que me atendio me dijo que habia que esperar !!! ellos me contactarian , creo que la calidad del servicio y la atencion al cliente es la mejor recomendacion que pueda tener cualquier sitio. More