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Lorenzo Buick GMC

Miami, FL

Overview
Employees
Reviews
Vehicles
4.3
2,591 Reviews
~New & GM Certified Used Cars! ~Special Finance Department for troubled credit. ~Authorized Saturn, Hummer, Chevy and Pontiac Repair Facility. We service ALL vehicles! ~Free pick up and drop off from the airport! ~State of the art facility with WiFi, kids playroom, couches and chairs, ice-cream, etc.! ~Service department open on Saturdays! ~Test drive a car in the comfort of your own neighborhood...we will bring the car to you! ~No hassle price quotes! ~Free Carfax provided on every used car! Stop by and see why our customers say that at Doral Buick GMC, "Car buying is made simple."
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8447 NW 12th St

Miami, FL

33126

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Showing 2,591 reviews

August 08, 2024

I was very satisfied whit the services ,,very friendly and professional of course I recommend this dealership to my family and friends More

by germijose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
services dept
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August 07, 2024

The service at the workshop was very bad, they had my car for more than a month and it stayed the same. More

by KEVINGM9611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Aug 09, 2024 -

Lorenzo Buick GMC responded

Hello, Thank you for your feedback. Here at Lorenzo Buick GMC, we strive to deliver 100% customer satisfaction, and I would like to better understand your experience with our Service Department and the work that was completed on your vehicle. Can you please send your contact information to me, so we further discuss your experience in greater detail? I look forward to hearing from you. Thank you, Jonathon Fiad Manager, Lorenzo Buick GMC jfiad@lorenzobuickgmc.com

August 06, 2024

Very happy with the whole process from the salesman to the finance , excellent service. Thank you More

by nenussa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elieser Acosta
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Aug 06, 2024 -

Lorenzo Buick GMC responded

Glad to hear you had an excellent experience with our team at Lorenzo Buick GMC. Thank you and take care.

August 06, 2024

I was satisfied with the service and I will definitely refer people to Lorenzo car dealership More

by paul3152000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
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Aug 06, 2024 -

Lorenzo Buick GMC responded

Thank you for the referral! Lorenzo Buick GMC appreciates your support.

August 05, 2024

Muy buena atención y recepción, facilitan y agilizan los trámites para la transacción, y predisposición. More

by christianzini1308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Aston y José Luis Bigott
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Aug 05, 2024 -

Lorenzo Buick GMC responded

Gracias por compartir su experiencia con Lorenzo Buick GMC. Nos alegra saber que quedó satisfecho con nuestro servicio. Le deseamos todo lo mejor.

August 04, 2024

Muy buen servicio,amabilidad y seriedad cumplieron con todas mis espectativa en el tiempo estimado.Excelente More

by cyenibel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
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Aug 04, 2024 -

Lorenzo Buick GMC responded

Gracias por tus comentarios. Nos alegra saber que cumplimos con todas tus expectativas en Lorenzo Buick GMC. ¡Que tengas un buen día!

August 04, 2024

Very efficient and easy to purchase the vehicle. The customer service was excellent. Great financing options. More

by alexravinet
Recommend Dealer
Yes
Employees Worked With
Alejandro Gaubeca
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Aug 04, 2024 -

Lorenzo Buick GMC responded

Thank you for your kind feedback on our customer service and financing options. Lorenzo Buick GMC appreciates your support. We hope you enjoy your new vehicle!

August 01, 2024

Matt was so wonderful when our battery died on a road trip. Had us fixed up and back on the road in under an hour. More

by PRICE.ELIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Aug 01, 2024 -

Lorenzo Buick GMC responded

Thank you for sharing your experience. We're happy to hear that our team could assist you so efficiently at Lorenzo Buick GMC. Take care and safe travels!

August 01, 2024

Very pleased with the sale and the process of the transaction.. The Salesman did an outstanding job. Thank you More

by nenussa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elieser Acosta
Report | Print
Aug 01, 2024 -

Lorenzo Buick GMC responded

Thank you for the kind words about our team. Lorenzo Buick GMC is glad to hear that you're very pleased with the sale and transaction process. Enjoy your new vehicle!

July 31, 2024

My car sat there for almost 2 months for a warranty issue. They didn’t have a loaner and I had to spend $1400 in rental fees. The parts were supposedly “back ordered” but Brickell GMC told me they woul More

by Charles Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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Aug 02, 2024 -

Lorenzo Buick GMC responded

Hello Charles, At Lorenzo Buick GMC, we take your feedback deeply into consideration. I would like the opportunity to speak with you about your recent visit with our Service Team regarding the excessive wait time you encountered as well as the level of communication. If you would please email me your preferred contact information, it would be much appreciated. Thank you, Jonathon Fiad Manager, Lorenzo Buick GMC jfiad@lorenzobuickgmc.com

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