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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
456 Reviews

456 Reviews of Longo Toyota of Prosper - Service Center

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November 07, 2020

Great Knowledgeable and friendly staff,vehicle was finished ahead of schedule with a full explaination,washed and a beautiful facility.With a very comfortable waiting area👍 More

by Billfay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Nov 09, 2020 -

Longo Toyota of Prosper responded

Happy Monday Bill it's Longo Toyota of Prosper! We can't thank you enough for entrusting us with your servicing needs and delighted to read of the caring attention provided by Cisco. Have a wonderful rest of the week, stay safe and hurry back. Kary Loefler Guest Relations Director

November 03, 2020

Excellent customer service with zero issues. They are always friendly and service the car in a short enough timeframe that I can just wait for the car without leaving the dealership. More

by Ron25carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Nov 03, 2020 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper - Thank you for the smile and THANK YOU for the entrusting us to handle your servicing needs. Stay safe and hurry back! Kary Loefler - Guest Relations Director

October 22, 2020

Service department was fast, courteous and informative. The facility is clean and comfortable. Convenient to my house and easy online scheduling. Bring back the coffee !! More

by Homeyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Oct 22, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater. We work very hard to keep our facility clean and comfortable for our guests and appreciate your feedback on our coffee service. Make it a great day and we will see you in another 5K miles or 6 months.. Kary Loefler Guest Relations Director

October 20, 2020

I have always received and continue to receive excellent customer service from smiling faces. I purchased an extended service warranty and it was definitely worth it. More

by hollyn.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Oct 21, 2020 -

Longo Toyota of Prosper responded

Welcome back and delighted to read of the ongoing service the team provides at Longo Toyota of Prosper. Make it a great day and stay well. Kary Loefler Guest Relations Director

October 12, 2020

Very friendly people very knowledgeable very quick on Very friendly people very knowledgeable very quick on battery replacement on a Saturday afternoon. If somebody’s going to give you a review please do More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 12, 2020 -

Longo Toyota of Prosper responded

Hi Steve - Thanks for the shout out on DR about your visit to Longo. We're mindful that some guidelines requirements, for different social platforms maybe inconvenient but appreciate your efforts in recognizing our team. Make it a great day and hurry back Kary Loefler Guest Relations Director

October 09, 2020

always everything great, and also David he is the best, i’m really happy working with this company, clean, fast, friendly, everrrrrrrrrrrrrry thiiiiiiiiiiiiiings awesome, tnx. More

by mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maldonado, Francisco "Cisco" Jimenez
Oct 10, 2020 -

Longo Toyota of Prosper responded

Good Morning Mohammad - Happy Saturday from all of us at Longo Toyota of Prosper and thank you, for all the kind words you've mentioned in your DealerRater review. Hurry back! Kary Loefler - Guest Relations Director

October 05, 2020

The service attendant and advisor were helpful and polite. Their professional behavior and actions clearly showed that they respect their customers. All communication was clear, and they made sure th More

by xxxxxx Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Longo Toyota of Prosper responded

Happy Monday and THANK YOU for putting a smile on our faces at Longo Toyota of Prosper. This was such a kind hearted review and we really do appreciate your efforts, in recognizing one of our team members, Kenneth. Have a wonderful rest of the week and please be safe! Kary Loefler Guest Relations Director

September 28, 2020

Great service, great service consultant, over great experience!! Chase made sure to inspect and answer all the questions and concerns I had. Keep up the great work. More

by Sorenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Reninger
Sep 29, 2020 -

Longo Toyota of Prosper responded

WOW - what a great way to end our day at Longo - with such a wonderful review as yours. We know you have many choices when selecting a servicing dealer and honored you've chosen Longo to handle your car care needs. Hurry back! Kary Loefler Guest Relations Director

September 18, 2020

I always take my car for service to Longo. The advisors are very thorough and notify me of necessary repairs . They provide images of the repairs that are needed resulting the Multipoint inspection . The More

by AnaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Sep 18, 2020 -

Longo Toyota of Prosper responded

Happy Friday Ana M. From all of us at Longo Toyota of Prosper - THANK YOU for entrusting us with your car care needs. We know you have many choices when selecting a servicing dealer and we're honored that you've chosen Longo / David / Ken / Cisco to to help you take care of your investment. Have a wonderful weekend - please stay safe and hurry back! Kary Loefler Guest Relations Director

September 05, 2020

Great service-Weston took good care of my needs. I appreciate the professionalism of Longo!! The price for the service rendered was the final price! More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
Sep 07, 2020 -

Longo Toyota of Prosper responded

Happy Labor Day KC from all of us at Longo Toyota of Prosper. We certainly appreciate you entrusting us with your car care needs and can't wait to have you back to our campus! Make it a great day! Kary Loefler - Guest Relations Director

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