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385 Reviews of Longo Toyota of Prosper - Service Center
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July 18, 2019
Oil change Good rep and oil change experience with a service coupon! Wait was about an hour so not bad. Coffee machine was out of order and donuts were out so t Good rep and oil change experience with a service coupon! Wait was about an hour so not bad. Coffee machine was out of order and donuts were out so that was a bummer in the morning :-/. More
by Shizz
Employees Worked With
DAKOTA BURNS
July 06, 2019
mud flap repaire The mud flap on the rear driver's side was broken and they took the Rav4 back to the service area and repaired it quickly. I was unsure if they would The mud flap on the rear driver's side was broken and they took the Rav4 back to the service area and repaired it quickly. I was unsure if they would believe me when I told them it was done prior to me taking ownership of the car, but Mike took care of it with no charge. This let me know that I chose the right dealership to buy our new car! I will be buying a new Tacoma in the next month, and I will be buying from Longo. I appreciate them for trusting my word! More
by LAL
Employees Worked With
MIKE MACKIEWICZ, Brendan Regan
July 03, 2019
Great Friendly Service My experience today with Longo Toyota was top notch! I’ve never received such friendly and professional service from a dealer in this manner. Being in My experience today with Longo Toyota was top notch! I’ve never received such friendly and professional service from a dealer in this manner. Being in a pinch, I was able to be assisted close to closing. The service department is outstanding in their ability to please the customer. Also the parts department was outstanding in their service from Mark and Danny. Went above and beyond to ensure my parts needs were met. More
by Vanz1436
Employees Worked With
Other Employees :
DAKOTA BURNS, Francisco "Cisco" Jimenez, Kevin Sinker, MILLIE HUBBARD, MIKE MACKIEWICZ
July 02, 2019
Doug always provide great service. Doug always helpful when it come to the service. I always looked for him. I know him from Toyota in Mckinney. But I don’t see him Mckinney anymore and Doug always helpful when it come to the service. I always looked for him. I know him from Toyota in Mckinney. But I don’t see him Mckinney anymore and they told me he went to proper which close to my which is good for me. You have assets in the company so you better take care of him. More
by Danchang007
Employees Worked With
June 27, 2019
Francisco Jimenez provided excellent customer service. This was my first time at Longo Toyota. Francisco was very knowledgeable and provided wonderful service. I plan to ask for him at my next scheduled This was my first time at Longo Toyota. Francisco was very knowledgeable and provided wonderful service. I plan to ask for him at my next scheduled service. More
by JJacobson
Employees Worked With
Francisco "Cisco" Jimenez
June 27, 2019
Great Service We had our 2010 Toyota Venza serviced for its 30,000 miles checkup. Doug went over all services that was done for the 30,000 mile checkup. We had our 2010 Toyota Venza serviced for its 30,000 miles checkup. Doug went over all services that was done for the 30,000 mile checkup. More
by Peanut
Employees Worked With
June 20, 2019
Service This was the first time that I took my car here for service. The service was done quickly, the employees were friendly and the facility was clean. This was the first time that I took my car here for service. The service was done quickly, the employees were friendly and the facility was clean. More
by Horst
Employees Worked With
MIKE MACKIEWICZ
June 18, 2019
2016 Tacoma repair Clear communication on nature of the repair and provided updates and loaner as needed. Repair was done right and on time and they handled all items ne Clear communication on nature of the repair and provided updates and loaner as needed. Repair was done right and on time and they handled all items needed with Toyota. More
by JimT
Employees Worked With
DAKOTA BURNS, MIKE MACKIEWICZ
June 17, 2019
Car Wash Thanks for cleaning my new car thoroughly after a 1600 mile drive! The staff was courteous and efficient in every way! Thank you Longo Toyota! Thanks for cleaning my new car thoroughly after a 1600 mile drive! The staff was courteous and efficient in every way! Thank you Longo Toyota! More
by CYNTHIAMOORE
June 08, 2019
Fantastic service visit at Longo Toyota! Brought my 2018 4runner TRD Pro for my 10k service and an alignment with out an appointment and Kenneth in the service department took me in no proble Brought my 2018 4runner TRD Pro for my 10k service and an alignment with out an appointment and Kenneth in the service department took me in no problem. Had my rig finished and ready for pickup in a timely manner! Superb service! I will be back! Thank you! John Sojdei More
by jsoj
Employees Worked With
