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385 Reviews of Longo Toyota of Prosper - Service Center
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August 31, 2020
Did not provide requested information and still waiting for it. Car serviced but not cleaned, tire plates were out. Not happy with overall experience. Need to improve for it. Car serviced but not cleaned, tire plates were out. Not happy with overall experience. Need to improve More
by Sha
Employees Worked With
Francisco "Cisco" Jimenez
August 17, 2020
Always a pleasant experience at this dealership. Kenneth takes an interest in my needs for service and the time it will take to complete the service. takes an interest in my needs for service and the time it will take to complete the service. More
by Prius
Employees Worked With
August 06, 2020
Best dealer I have ever dealt with. Employees are Best dealer I have ever dealt with. Employees are friendly, efficient and knowledgeable. I would highly recommend this dealership to anyone wanting Best dealer I have ever dealt with. Employees are friendly, efficient and knowledgeable. I would highly recommend this dealership to anyone wanting to buy a Toyota or have an existing Toyota serviced. I would highly recommend Weston Wallace in the service department. More
by bill
August 05, 2020
As always, a very responsive service staff.Easy to As always, a very responsive service staff. Easy to communicate with updates via text. Always provided with a summary at end of service. De As always, a very responsive service staff. Easy to communicate with updates via text. Always provided with a summary at end of service. Definitely recommend!! More
by Dr.Gizmo
Employees Worked With
July 27, 2020
Doug was courteous and handled my appointment to my satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me More
by Ken
Employees Worked With
July 25, 2020
I’ve been using your great dealership since it opened and its always been a great experience from arriving to driving home. David Araujo is simply the best! its always been a great experience from arriving to driving home. David Araujo is simply the best! More
by CharlesV
Employees Worked With
June 20, 2020
Great service and really knowledgeable staff! So glad you are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! More
by chadgill8
Employees Worked With
Other Employees :
The service technicians were very helpful as well
May 26, 2020
Great service and friendly staff. Maintenance on the vehicle was fast and they even offered to pick up and drop me off via Uber. Great overall experience. vehicle was fast and they even offered to pick up and drop me off via Uber. Great overall experience. More
by Franky.delatorre83
Employees Worked With
Francisco "Cisco" Jimenez
May 24, 2020
Every point of contact at Longo Toyota from check in, review of service reports, to getting the job done was handled professionally. I'm extremely satisfied. review of service reports, to getting the job done was handled professionally. I'm extremely satisfied. More
by Joseph.
Employees Worked With
DAKOTA BURNS
May 20, 2020
Service was overall good except I wish they offer to loan you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue, he got a loaner car at Toyota Plano while his car was being serviced. More
by MParedes
Employees Worked With
