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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
417 Reviews

417 Reviews of Longo Toyota of Prosper - Service Center

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September 01, 2021

Great Service! Doug was fantastic as always. I made my appt over the phone and my car was ready 1.5 hours before expected time. I was very pleased. More

by ASUSunDevilFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fredrik
Sep 01, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. We're very lucky to have the team members you've mentioned (Doug | Daniel) representing our company, they are both one of the many reasons why Longo is Longo. Make it a great day and have a safe Holiday weekend - Team Longo .

September 01, 2021

From sales to service that have always treated me with the utmost of respect and professionalism. Service dept gets your work done promptly and provides detailed docs of the status of your vehicle. More

by Leo.neuner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Longo Toyota of Prosper responded

Boy did this review ever make us smile @ Longo Toyota of Prosper. We know you have many choices when it comes to selecting a dealership and we're very honored to have been selected for your Sls | Svc needs. Make it a great day and please have a safe holiday weekend. Team Longo

August 29, 2021

Great Customer Service!Fast and liked their Great Customer Service! Fast and liked their complimentary car wash too! More

by bethm0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Aug 30, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper!

August 20, 2021

Always professional and deliver on commitments. Always competitive pricing and also has a pleasant waiting area. More

by Robbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Longo Toyota of Prosper responded

What a great way to start our Friday - Thanks Robbie for the shout out on DealerRater - Have a great weekend and hurry back - Team Longo

August 20, 2021

Outstanding people and service, as usual. Some of the friendliest people out there. More

by Scott P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and have a wonderful weekend Scott and hurry back - Team Longo

July 18, 2021

Longo Toyota of Prosper is 5 stars in my book! Recently David has been taking care of not only my self but my wife and daughter as well. David is always professional, friendly, courteous and welcoming. It More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Longo Toyota of Prosper responded

THANK YOU for your positive feedback regarding your service visits with David Araujo. We are pleased to read you and family are well taken care of by David. Thank you for entrusting Longo Toyota of Prosper with your car care needs! Team Longo

June 24, 2021

I had a great experience at Toyota of Prosper. Westin was friendly and addressed our car issue quickly and problem-free. We will definitely use this dealership again. More

by MG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Weston
Jun 25, 2021 -

Longo Toyota of Prosper responded

What a great way to begin our day @ Longo Toyota of Prosper - THANK YOU for the shout out and for entrusting us with your car servicing needs. Enjoy your weekend and hurry back - Team Longo

April 27, 2021

Service was easy to setup and staff was very knowledgeable. Being able to get a ride to the house while my vehicle was being worked on was extremely helpful. Communication about my vehicle was c More

by Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Longo Toyota of Prosper responded

Thanks Jordan for entrusting your service needs with Longo Toyota of Prosper. Have a great rest of the week and hurry back

April 16, 2021

Outstanding service & highly recommended, very knowledgeable & courteous advisor. I had my vehicle serviced without any issues, told me what I needed & got my car back when promised. More

by Ranzer84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, we're honored to serve you and delighted to read of the caring attention Doug and the team provided. Have a wonderful weekend, stay safe and hurry back. Team Longo

March 23, 2021

Appreciated Doug keeping me updated on the progress of my repair. The vehicle drives perfectly. Also appreciate the technician sending me pictures of items that needed to be repaired. More

by barryandlisamcdonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Longo Toyota of Prosper responded

Thank you McDonald Family for the shout out on DealerRater and delighted to read that Doug took wonderful care of you. Hurry back and stay safe

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