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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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February 02, 2022

Always responsive and listens to my concerns. Helpful, diligent and does a great job. Will highly recommend More

by sanghiarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. Please stay safe the weather is going to get pretty ugly in Texas.

January 26, 2022

My service advisor was Knowledgeable and friendly. He explained well what needed to be done and future recommendations. More

by Eden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Jan 26, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and hurry back - Team Longo

January 23, 2022

Great service center! Keeps you in the loop along the service process. Nice waiting area with plenty of room for social distancing. Drop-off service available if you cannot be there during work hours to More

by chazzpratt3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. Make it a great day and hurry back - Team Longo

January 21, 2022

In and out in less than 90 mins for a 30K check up without any “surprises”. More

by Jim Minor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and delighted Doug took wonderful care of you and your investment (car). Hurry back - Team Longo

January 20, 2022

Great service, quick repair work, knowledgeable service technicians and fair pricing makes this dealership great. I will continue to be a loyal customer. More

by wstoebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our day @ Longo Toyota of Prosper Svc Dept. We cannot wait to share this review with Doug, We know it's going to make his day, it certainly has made ours - Have a wonderful rest of your week and hurry back - Team Longo

January 19, 2022

Great service and friendly staff. Easy access to the service app and convenient schedule dates. More

by dailahaina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your auto care needs and make sure you hurry back

January 15, 2022

Real people that work hard for your business. From sales to service some of the most professional people out there. No BS, just good service. More

by Launce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Uribe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan, Dean Maiden
Jan 17, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you Launce and we never want you going any where else but Longo Toyota of Prosper (&) Thank you for entrusting the team to handle your auto care needs.

January 13, 2022

Great service and kind staff. I will return and have all of my Toyota vehicles serviced at this dealer. More

by Cmstanley08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and make sure you hurry back - Team Longo

January 07, 2022

Service debt is courteous and keeps you informed on completion. Always helpful on length of time needed and if you need a ride! More

by Skealler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and have a wonderful weekend - Hurry back - Team Longo

December 18, 2021

Fast, accurate and friendly. Doug Ranzer is always a top professional and efficiently managing all aspects of the visit. More

by chadgill8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Longo Toyota of Prosper responded

Thank you for your your shout on DealerRater, We're delighted to read of the caring attention provided by Doug. Have a great rest of the week and Happy Holidays - Team Longo

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