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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
393 Reviews

393 Reviews of Longo Toyota of Prosper - Service Center

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May 20, 2022

Very good customer service. Sales person & Sales Manager were fantastic Service Department people were very nice. I like their organized way of handling customers. I also like More

by Kmccole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
May 20, 2022 -

Longo Toyota of Prosper responded

Happy Friday and thank you for entrusting the team @ Longo Toyota of Prosper with your auto care needs. Enjoy what you drive and welcome to the Longo Family

May 17, 2022

Everything was great. They were very easy to work with and got everything done as expected. More

by robison82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
May 18, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

May 17, 2022

Great service, very courteous service greeting. I have used their service since they arrived in Prosper More

by Littleton_irby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Littleton_irby responded

I trust Longo to always provide services for my van.

May 11, 2022

This is first time at the dealer and ver impressed with the service. Awesome service advisor. Very helpful and got my car issues fixed. He also provided me ride back home and picked up when my car was read More

by ghostrider666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Welcome to our family and we never want you going anywhere else. Make it a great day and thanks for the shout out. Team Longo

May 10, 2022

My go to dealer for service for my Avalon. Great service fair price and my car was completed in under an hour. Dean Maiden kept me up to date frequently. I’ll definitely be back. More

by Rekster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
May 11, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper Svc Dept and please know how honored we are to serve you - Team Longo

May 08, 2022

People who served me were 100% friendlier and knowledgeable. I am extremely satisfied with them. More

by guotachuoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Longo Toyota of Prosper responded

Thank you for your loyalty and please hurry back - Team Longo

May 06, 2022

Assessment of issue was quick and service was performed within the estimate given. Ride to dealer was provided which went above normal. More

by Hawkinslj82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shkolnikov
May 09, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please hurry back - Team Longo

May 04, 2022

Just wanted to thank everyone in the service team especially Kenneth. Thank you for all you do. More

by rmascardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

April 22, 2022

Wes and David are always extremely knowledgeable and helpful. Friendly and personable and willing to help which is why I continue to have my Tundra serviced at Longo. More

by Fishbucket65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and delighted to read of the caring attention provided by Weston and David @ Longo Toyota of Prosper Svc Dept. Have a wonderful weekend - Team Longo

April 21, 2022

Great customer service, good coffee options, nice working individual space with desk and chair to work while waiting! More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

Our home (Longo Toyota of Prosper) is your home and delighted to read how our amenities made you feel as if you were enjoying a good cup of java while sitting in the comfort of your own home. We're honored to serve you - Team Longo

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