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Longo Toyota of Prosper

Prosper, TX

4.9
1,381 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,381 reviews

February 04, 2021

My wife and I were not looking to get a vehicle anytime soon. However, with a recent issue with one of our current vehicles, a new vehicle was needed. Vincent Hoss was very patient and was knowledgeable ab More

by Caseymcgregor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bliss , Vincent Hoss
Feb 04, 2021 -

Longo Toyota of Prosper responded

What a great way to end our day at Longo Toyota of Prosper - THANK YOU for such a kind-hearted review on DealerRater. We're so honored that you and your wife selected Longo to handle your car care needs. I will make sure that Vincent & Alex receive a copy of this review, I know it's going to make their day, it certainly has made mine. Stay safe and enjoy what you drive. Kary Loefler Guest Relations Director

February 03, 2021

Friendly, quick service, no surprises and a full multi point inspection review at the end. Sorry, I can’t think of more to make 25 words? More

by Randy.reida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank You for entrusting Longo with your car care needs. We are delighted you have rated your experience 5 Stars. We want you to know we are always here for you. Make it a great day and stay safe. Team Longo

February 02, 2021

Olu was very friendly and upfront about the price of the car. I was really happy with the out-the-door price as compared to other offers we had at other dealerships. He was also very patient, easy to commun More

by 2021corolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olu Betiku
Feb 04, 2021 -

Longo Toyota of Prosper responded

First I want to start by saying Congratulation on your beautify 2021 Corolla. We at Longo of Prosper Thank You for entrusting us with your car buying experience. Glad to read you were well taken care of and you had an excellent experience. We are here to serve you when ever you need us. Welcome to the Longo Family Laura Montes Guest Relations Supervisor

February 02, 2021

By far the best car purchasing experience we have had. They listened to what we wanted and was a very easy process. Would refer them to all. More

by KrysRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Hoss
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank you for your 5 Star review on DealerRater. We are so thankful you have selected Longo for your car care needs. It's great to read you had an easy process with your vehicle purchase. Tell your friends and family about us, we love referrals. Laura Montes Guest Relations Supervisor

February 02, 2021

Tony took care of everything for us! He was extremely professional and knew about every car in the lot! He got us the exact car we were looking for in a very short amount of time! Was a pleasure having h More

by jpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Longo Toyota of Prosper responded

THANK YOU for sharing your visit to Longo Toyota of Prosper on DealerRater. I cannot wait to share this with Tony he will love your kind words. Welcome to our Family Team Longo

January 31, 2021

Tony Baily (better known as SUPERMAN) was the best car salesman we have ever worked with! We went to Longo Toyota to look at a car we thought we might be interested in buying and drove home with it! Ton More

by Bsuejay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
Feb 01, 2021 -

Longo Toyota of Prosper responded

WOW - thank you for bringing a smile to our faces at Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by Tony & Preston. I cannot wait to share this review with the team, I know it's going to make their day, it certainly has made mine. Team Longo

Feb 01, 2021 -

Bsuejay responded

I had some really cool pictures to include with my review, but was not tech savvy enough to include them. I still hope to use them elsewhere so I can show off our beautiful car and my cool Superman tee shirt! Beverly "Sue" Jensen

January 29, 2021

Mr. Betiku was excellent, and he was very professional He kept me informed until he handed me the car key. He was awesome and very respectful. More

by garay1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olu Betiku
Jan 29, 2021 -

Longo Toyota of Prosper responded

Thank You for your kind words about Olu Betiku. We are happy you had an excellent experience with your sales rep. Welcome to the Longo Family. Laura Montes Guest Relations Representative

January 28, 2021

Chose them as my dealership not only because i found the car that i want it, but because they offer you an excellent customer service and great atmosphere, especially my salesman Tony “superman”. The proces More

by Tuyen Huynh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Longo Toyota of Prosper responded

We are delighted you have chosen Longo Toyota of Prosper for the purchase of your vehicle. Tony is here for his guest and offer a smooth and quick process. We are happy you found the car you wanted. Congratulations and Welcome to the Longo Family. Team Longo

January 27, 2021

Tony is very knowledgeable regarding the latest vehicles and is eager to help you get into what you want. He demonstrates great patience and made the car buying process the best yet! More

by JulianRiveraMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper - CONGRATULATIONS on your recent purchase and honored you've chosen Longo | Tony to handle all your car care needs. Make it a great day and enjoy what you drive. Team Longo

January 24, 2021

The monthly payment was much higher than originally estimated despite providing the suggested deposit, a vehicle trade and great credit. I should have walked on the deal but agreed due to Toyota's qual More

by DeeMann
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
Jan 26, 2021 -

Longo Toyota of Prosper responded

Thank you for your post on Dealer Rater. We at Longo hope that we earn your trust for your vehicle needs. We know there are other dealerships out there and we are grateful to you for choosing Longo Toyota of Prosper. Welcome to the family. Team Longo

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