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Longo Toyota of Prosper

Prosper, TX

4.9
1,304 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,304 reviews

June 25, 2024

Everyone was extremely professional and the waiting area is the nicest I’ve ever been in. I am beyond happy with my first visit to get my 2017 Tacoma serviced. More

by Rickygornek2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper and delighted to read of the caring attention provided by Doug Ranzer. Make it a great day and hurry back

June 20, 2024

Harvey Portwood was the manager that worked tirelessly to get me out of a car another dealership should never of let on the road. Way above and beyond customer service. Thank you Harvey More

by ds.avery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and Longo Toyota of Prosper is smiling from ear-to-ear after reading this posting

June 18, 2024

Bought my 1st new car in 8 years as Superman Salesman Tony Bailey impressed me with his patience and knowledge - Loving my ‘25 Camry Hybrid - Chad in F&I was phenomenal as well - Thank you Superman and More

by shartje23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wiener
Jun 19, 2024 -

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper - Thank you for sharing your experience online and delighted the team (Tony & Chad) took amazing care of you. Welcome to the Longo family and please enjoy what you drive

June 17, 2024

My service advisor at Longo Toyota is awesome. Kenneth James is his name and he is the reason I have continued with Longo. It’s been four years now and I have never been displeased with his servi More

by connieschulte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for ALL you car care needs. We're humbled to have earned your trust time and time again. Make it a great day

June 15, 2024

Tony "Superman" Bailey lives up to his name once again! I made two separate trips trying to figure out what I could do to achieve my car purchase goals, and Tony spent several hours with me both times help More

by Shibberd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Jun 17, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Welcome to the Longo family and congratulations on your recent purchase. We're humbled to have been selected to handle your auto care needs and enjoy what you drive

June 14, 2024

We had a great experience. Seth Clay was very knowledgeable and helpful. Wait time was also very good. We will definitely go back for our next needed service. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Longo Toyota of Prosper responded

We're happy to read Jim, your service visit @ Longo Toyota of Prosper | Seth met your expectations. Have an amazing weekend and call us if you need us, we'll always be here for you

June 12, 2024

Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More

by abrozenec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alister Ambler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Longo Toyota of Prosper responded

We're so happy knowing our recent service visit @ Longo Toyota of Prosper exceeded your expectations and please hurry back

June 10, 2024

This is vehicle #9 that I have sold to/or purchased from Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inqu More

by dbade1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Longo Toyota of Prosper responded

If Longo Toyota of Prosper could make confetti fall via DealerRater, we certainly would after reading this amazing write-up. Thank you so much for sharing with everyone who reads review about your visit to our dealership and even more importantly the interaction you had with one of our team members Tony & Harvey. THANK YOU for being the most important part of our business and please hurry back – Team Longo

June 06, 2024

I recently purchased a new vehicle from Longo Toyota, and I must share my incredible experience! The assistance I received was truly outstanding, especially from David Service Director. Without his help, I w More

by alam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Longo Toyota of Prosper responded

What an amazing way to start off our day @ Longo Toyota of Prosper Alam... We're smiling from ear-to-ear after reading such a kind and heartfelt posting on DealerRater. We're certainly going to be sharing this with the all the team members you've listed in your review. Make it a great day - Team Longo

June 06, 2024

Longo Toyota of Prosper has a very attentive sales and service team. Tony ‘Superman’ Bailey in sales located the vehicle same day on the lot. My trade had accessories to be move to the newer vehicle. West More

by _NR_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper service center and delighted to read of the caring attention provided by Weston and the service team. Have a wonderful rest of your week and hurry back

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