Longo Toyota of Prosper
Prosper, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday Closed
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,304 reviews
Everyone was extremely professional and the waiting area is the nicest I’ve ever been in. I am beyond happy with my first visit to get my 2017 Tacoma serviced. is the nicest I’ve ever been in. I am beyond happy with my first visit to get my 2017 Tacoma serviced. More
Harvey Portwood was the manager that worked tirelessly to get me out of a car another dealership should never of let on the road. Way above and beyond customer service. Thank you Harvey get me out of a car another dealership should never of let on the road. Way above and beyond customer service. Thank you Harvey More
Bought my 1st new car in 8 years as Superman Salesman Tony Bailey impressed me with his patience and knowledge - Loving my ‘25 Camry Hybrid - Chad in F&I was phenomenal as well - Thank you Superman and Tony Bailey impressed me with his patience and knowledge - Loving my ‘25 Camry Hybrid - Chad in F&I was phenomenal as well - Thank you Superman and Chad - I’ll be referring you often and looking forward to servicing my car at Longo too. More
My service advisor at Longo Toyota is awesome. Kenneth James is his name and he is the reason I have continued with Longo. It’s been four years now and I have never been displeased with his servi Kenneth James is his name and he is the reason I have continued with Longo. It’s been four years now and I have never been displeased with his service. Kenneth is the reason I take my new Rav 4 to Longo! He’s honest, professional and is willing to please his customers. Kudos to Kenneth!!!! More
Tony "Superman" Bailey lives up to his name once again! I made two separate trips trying to figure out what I could do to achieve my car purchase goals, and Tony spent several hours with me both times help I made two separate trips trying to figure out what I could do to achieve my car purchase goals, and Tony spent several hours with me both times helping me get the exactly right car at exactly the right price. I am beyond thrilled with my purchase and will definitely be back to see Tony when I'm ready to trade up! More
We had a great experience. Seth Clay was very knowledgeable and helpful. Wait time was also very good. We will definitely go back for our next needed service. Seth Clay was very knowledgeable and helpful. Wait time was also very good. We will definitely go back for our next needed service. More
Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More
This is vehicle #9 that I have sold to/or purchased from Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inqu Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inquire about it, make an appointment with him or even just show up, and he will get you handled with 100% professionalism and transparency. Any time I have had warranty repairs or maintenance, he asks if there is anything he can do to help me. The follow up calls, the friendship, smiles, help, all are unmatched. Tony even had some Advil for me for a headache I had when I came to pick my truck up. He gave each of my kids a $5 dollar bill and got my wife and I a small gift with our truck purchase. Incredible. The little things combined with the big things, are what keep me coming back here, time and time again. Thank you for what you do Tony! Longo had a Tundra on the lot, which I secretly had been longing and dreaming of for quite some time. A quite rare 1794 trim in Lunar Rock color (my favorite color). I had spoken to Tony Bailey about it a few times, but the truck was not in my price range, so I did not even bother pursuing it. As time went on, Tony reached out to me and I told him where I would need to be on my trade, what I would desire to pay for the 1794 truck, with a few vehicle modifications. He said he would send the information over to Harvey Portwood and call me back. Low and behold, Harvey and Tony worked a deal which made my dream possible. I told them it would be a few days before I could finalize documents. Tony Bailey sent me all of the documents that I could sign over the internet and I did so, came in on Saturday morning. Signed the rest of the papers and drove off in my dream truck/color shortly after arrival! No pressure whatsoever. On any of my vehicle purchases. The dealership is quiet and not fast paced. I appreciate that. Recently, I stopped into Toyota of Dallas for a part and when I walked in, there were salesmen all over the place, a big gong that someone hit every time a car was sold. Mass chaos, like a 3 ring circus. I turned around and walked out. Forever. Got my part elsewhere. But Harvey Portwood and Tony Bailey, I sincerely thank you for working with me on the truck. My wife loves it, kids love it, I LOVE it and I get compliments daily on it. It is a unique and beautiful and very nice truck and I am happy to see it in my driveway every day. Thank you both for making it happen. Car #10 might be a long long time away, but I sure hope you both are here to sell it to me when the time comes! More
I recently purchased a new vehicle from Longo Toyota, and I must share my incredible experience! The assistance I received was truly outstanding, especially from David Service Director. Without his help, I w I must share my incredible experience! The assistance I received was truly outstanding, especially from David Service Director. Without his help, I wouldn't have restored my trust in Toyota or considered buying another vehicle. His customer service skills go beyond the current standards, it's rare to find such dedication and customer obsession these days. Not only did David excel in his role, but it seems that exceptional service is a core value at this Toyota dealership. This level of care and attention is something I’ve only experienced at luxury dealerships before. Sales agent Tony, Finance Manager Chad, and GM Daniel also played significant roles in making this a high-class experience and smooth. Longo Toyota truly delivers! Thank you, Longo Toyota team, for restoring my trust with Toyota and making this a memorable and positive experience 🌟 #CustomerService #Toyota #LongoToyota #HappyCustomer #CarPurchase More
Longo Toyota of Prosper has a very attentive sales and service team. Tony ‘Superman’ Bailey in sales located the vehicle same day on the lot. My trade had accessories to be move to the newer vehicle. West service team. Tony ‘Superman’ Bailey in sales located the vehicle same day on the lot. My trade had accessories to be move to the newer vehicle. Weston Wallace in service, got the right mechanic on the project ( name unknown) who moved the parts over to the new vehicle with great care! Thank you all, this made for a great experience. More