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Longo Toyota of Prosper

Prosper, TX

4.9
1,342 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,342 reviews

June 17, 2022

Friendly courteous Advisors, in-depth analysis of issues , provides options and useful hints Competitive pricing More

by rafeeq abdul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 17, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please hurry back - Team Longo

June 16, 2022

Service department is absolutely outstanding. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. More

by Scott P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for your servicing needs. Have a wonderful weekend and hurry back

June 14, 2022

Always prompt, courteous and do what they say! I would highly recommend them. I had terrible experience on a contracted service at another dealership and next time I came to Longo, they themselves More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 15, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're all very honored @ Longo Toyota of Prosper to handle your car care needs. Make it a great day and please hurry back

June 14, 2022

Tony met us on his day off. Good guy. No complaints. Enjoyed working with him. More

by Gregorylsmith
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you Mr. Smith and THANK YOU for being the most important part of our business - Team Longo

June 14, 2022

My wife and I both purchased our vehicles though Tony. He was very friendly, thorough, and courteous! He takes great care of his clients! We would recommend our friends and family to purchase their next v More

by hughh843
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations to you and your wife! We're honored to have been chosen to handle your auto care needs. Enjoy what you drive - Team Longo

June 13, 2022

Great dealership and service. Ask for Olu in sales! He was very helpful and worked with me on my trade and new purchase. Mauro was also helpful in walking through the warranty opt More

by TundraOwner02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauro, Tony Pan, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

We enjoyed reading your screen name on DealerRater "TundraOwner02" Go Toyota!!!!!!! and we're honored to serve you!

June 12, 2022

From sales to finance everyone was professional and courteous. The salesman was knowledgeable about each car and their different features. More

by Mendy Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please enjoy what you drive -Team Longo

June 11, 2022

Excellent service. I have been using this location for years and never had any issues with pricing and service quality More

by smakda99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the ongoing care the team @ Longo Toyota of Prosper continue to provide. You are the most important part of our business and we never want you going anywhere else but Longo. Have a great rest of the week and hurry back

June 11, 2022

Longo Toyota of Prosper provided overall the best experience I’ve ever had purchasing a vehicle. Their excellent customer service, attention to detail, honesty, integrity, and speedy service made the More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alister, Stephen, Tony Pan, Vince TalPlacido, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - Thank you Diana for such a kind posting on DealerRater. We are so honored to serve you. Don't forget to tell all your family & Friends about Longo, we can never have enough business

June 11, 2022

Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one More

by Csm4bama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wilmoth
Jun 15, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint via email to clarify your experience. Because of your feedback we will certainly be a better ran company. Doug Ranzer and the team understand your frustration when calling into our Svc Dept and were on hold and or could not get a hold of anyone. Thank you again for your time and understanding - Team Longo

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