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Longo Toyota of Prosper

Prosper, TX

4.9
1,342 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,342 reviews

June 28, 2022

The sales people were friendly knowledgeable, with great follow up, excellent customer service. I would definitely purchase another vehicle from this dealership. More

by barryromito
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Enjoy what you drive and welcome to the Longo Family

June 23, 2022

Tony and the Longo team went above and beyond to help me get the car I wanted. Tony was willing to work with me with whatever obstacle and and kept me informed through the entire process. More

by jburciaga3rd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for entrusting the team @ Longo Toyota of Prosper Sls Dept to handle your auto care needs. Enjoy what you drive and welcome to the Longo Family

June 23, 2022

Tony was amazing. Upfront and honest throughout the entire process. I will certainly go back to him again for any new car purchases. More

by tylermccart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and please enjoy what your drive - Team Longo

June 23, 2022

The service manager Michael was so attentive and helpful, he renewed my faith in customer service. This dealership is so beautiful and very comfortable for waiting- they have awesome coffee and water and pla More

by mariehearne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shkolnikov
Jun 23, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the caring attention provided by Mike and the Svc team @ Longo Toyota of Prosper. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo to handle your auto care needs. Make it a great day and hurry back

June 21, 2022

Tony was great! Efficient and friendly! He took good care of us and made sure we had a positive experience. More

by Smelliott01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and delighted to read of the caring attention provided by Tony and the team @ Longo Toyota of Prosper Sls Dept. Make it a great day and congratulations!

June 20, 2022

Very honest, no hidden fees, did not waste our time - provided accurate info when we called. More

by Fadikaake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

June 20, 2022

Tony reached out stayed in touch with me and helped me find a used vehicle for my wife gave us a fair price for our trade fair price for the vehicle no complaints More

by ark.tractor-0x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Jun 21, 2022 -

Longo Toyota of Prosper responded

Thank you for the kind posting on DealerRater and delighted we were able to find you and your wife a vehicle @ Longo Toyota of Prosper. Enjoy what you drive and welcome to the Longo Family

June 19, 2022

Longo Toyota of Prosper serviced my Camry hybrid to my satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additiona More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper to handle your servicing needs. Make it a great day and hurry back

June 19, 2022

Always professional and always keep my car running like new. I really want a Honda CRV but will get another Toyota because of this dealership. More

by reynoldstraceyjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
Jun 20, 2022 -

Longo Toyota of Prosper responded

This is absolutely the highest compliment we could have received - THANK YOU so much - please know how honored we are to serve you - Team Longo

Jun 20, 2022 -

reynoldstraceyjean responded

Doug Ranzer (sp?) is my favorite service advisor but they are all awesome. They deserve the credit, along with the mechanics, that will have me always go to Longo of Prosper, i now live in Forney and the drive is worth it because I know I will be treated right. Keep up the excellent work!!

June 18, 2022

Dean, is always kind, knowledgeable, and professional. Also, he ensure I receive the best of comparable market rates for my service. More

by Steve D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star DealerRater posting and please know how honored we are to serve you - Hurry back - Team Longo

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