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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

June 19, 2022

Longo Toyota of Prosper serviced my Camry hybrid to my satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additiona More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper to handle your servicing needs. Make it a great day and hurry back

June 19, 2022

Always professional and always keep my car running like new. I really want a Honda CRV but will get another Toyota because of this dealership. More

by reynoldstraceyjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Longo Toyota of Prosper responded

This is absolutely the highest compliment we could have received - THANK YOU so much - please know how honored we are to serve you - Team Longo

Jun 20, 2022 -

reynoldstraceyjean responded

Doug Ranzer (sp?) is my favorite service advisor but they are all awesome. They deserve the credit, along with the mechanics, that will have me always go to Longo of Prosper, i now live in Forney and the drive is worth it because I know I will be treated right. Keep up the excellent work!!

June 18, 2022

Dean, is always kind, knowledgeable, and professional. Also, he ensure I receive the best of comparable market rates for my service. More

by Steve D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 20, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star DealerRater posting and please know how honored we are to serve you - Hurry back - Team Longo

June 17, 2022

Friendly courteous Advisors, in-depth analysis of issues , provides options and useful hints Competitive pricing More

by rafeeq abdul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 17, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please hurry back - Team Longo

June 16, 2022

Service department is absolutely outstanding. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. More

by Scott P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for your servicing needs. Have a wonderful weekend and hurry back

June 14, 2022

Always prompt, courteous and do what they say! I would highly recommend them. I had terrible experience on a contracted service at another dealership and next time I came to Longo, they themselves More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 15, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're all very honored @ Longo Toyota of Prosper to handle your car care needs. Make it a great day and please hurry back

June 14, 2022

My wife and I both purchased our vehicles though Tony. He was very friendly, thorough, and courteous! He takes great care of his clients! We would recommend our friends and family to purchase their next v More

by hughh843
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations to you and your wife! We're honored to have been chosen to handle your auto care needs. Enjoy what you drive - Team Longo

June 14, 2022

Tony met us on his day off. Good guy. No complaints. Enjoyed working with him. More

by Gregorylsmith
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you Mr. Smith and THANK YOU for being the most important part of our business - Team Longo

June 13, 2022

Great dealership and service. Ask for Olu in sales! He was very helpful and worked with me on my trade and new purchase. Mauro was also helpful in walking through the warranty opt More

by TundraOwner02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauro, Tony Pan, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

We enjoyed reading your screen name on DealerRater "TundraOwner02" Go Toyota!!!!!!! and we're honored to serve you!

June 12, 2022

From sales to finance everyone was professional and courteous. The salesman was knowledgeable about each car and their different features. More

by Mendy Morgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please enjoy what you drive -Team Longo

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