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Longo Toyota of Prosper

Prosper, TX

4.9
1,341 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,341 reviews

October 02, 2022

Great and enjoyable experience with Tony. Easy and straightforward to work with. Excellent customer service even at closing time on a Friday night! My family will be back! More

by brittneycox3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and your family today and in the near future - Team Longo

October 01, 2022

Great service and care for customers. Worth the drive if you don’t live close. More

by Amberadawn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Oct 03, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper Sls Dept - ENJOY WHAT YOU DRIVE...... Woot Woo

October 01, 2022

Wouldn't it be nice to know you could count with a good friend of yours, working at a car dealership when you're in need of new vehicle?. Well, that's exactly the car buying experience and peace of mind y More

by Romovil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad from Finance Department.
Oct 01, 2022 -

Romovil responded

Great car buying experience, keep up the good job!

Oct 03, 2022 -

Longo Toyota of Prosper responded

Good Morning and Happy Monday Romovil - It's Longo Toyota of Prosper and we just wanted to say two things. 1.) Congratulations and 2.) Woot Wooooo - we're so happy that you've chosen us to handle your auto care needs. Thank you for the smile and the trust you have in our dealership

October 01, 2022

I have an employee lease with Toyota and anytime I need something done they’re quick and reliable. Weston is the best More

by Bhughes2081
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-star DR review and we'll make sure Weston receives a copy of this posting. Team Longo

October 01, 2022

Excellent service and prompt delivery, happy to share the feedback with other friends and family. More

by venkatmulakalapalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-star rating on your visit to Longo Toyota of Prosper

October 01, 2022

Exceptional and friendly experience from Mr. Real Wonderful (RW) Orsburn. Very happy and more than satisfied from what I expected. More

by ejrd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo Toyota of Prosper

Oct 01, 2022 -

ejrd responded

Despite current tight supply for new cars and seller’s market, still had a seamless transaction and buying experience with Longo Toyota was customer driven with very helpful staff. Thank you Team Longo Toyota of Prosper!

October 01, 2022

Edwin made the entire car purchasing process so easy. He is very friendly, efficient, and timely. A great experience for sure and I will highly recommend this dealership. It is definitely worth the drive More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby ( Young lady who helped me set up all of the connectivity items) - Extremely patient and helpful with a "low-technology user".
Oct 03, 2022 -

Longo Toyota of Prosper responded

Good Morning Kathy - it's Longo Toyota of Prosper wanting to say CONGRATULATIONS on your recent purchase from our dealership. We know you have many choices when selecting a brand | dealer and we're all so honored to have been selected to handle your auto care needs. Enjoy what you drive and welcome to the Longo Family

September 29, 2022

I went to Lango Toyota of Prosper for a purchase of a new vehicle for myself today. I was connected with Tony, who is amazing, words can't define how awesome he is. He took his time to show me all the availa More

by Cole Singh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Weiner
Sep 29, 2022 -

Longo Toyota of Prosper responded

Thank you Cole for the amazing posting on DealerRater about your visit to Longo Toyota of Prosper. You certainly were introduced to the powerhouses of our campus Tony Baily | Chad Weiner, they both understand how important our guests are and we're delighted you were able to experience this during your visit. Welcome to the Longo Family and please enjoy what you drive

September 27, 2022

I chose Longo for price transparency, and I lucked out by reaching Tony Bailey. I was looking for their most sought after model and he was clear that it may take time, but that he would follow-up. I got the More

by jharthart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Longo Toyota of Prosper responded

We cannot wait to share this with Tony today, boy is this ever going to make his day - THANK YOU for the kind posting and more importantly the trust you have in our company - Team Longo Toyota of Prosper

September 26, 2022

Tony is the man, bought a Corolla from Tony back in March and then now recently bought my dream truck a Tacoma from him, made the process easy and guided me to make sure to make the right purchase, him and R More

by jkruger364
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Longo Toyota of Prosper responded

What an exciting time this must be and from all of us @ Longo Toyota of Prosper, we love making dreams come true, honestly. Enjoy your beautiful | amazing Toyota Tacoma and THANK YOU for entrusting the Sls team to handle your auto care needs

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