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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

February 28, 2023

I had reached out to four Toyota dealerships looking for a new truck. Longo Toyota was the only dealership that did not flood me with emails and texts from multiple sales reps. I feel very lucky that I ha More

by Jerry H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Longo Toyota of Prosper responded

What a great way to start our day @ Longo Toyota of Prosper and please know how honored we are to serve you - Enjoy what you drive

February 28, 2023

Driving from Aubrey to McKinney is a no brainer. I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano T More

by Ubaldo
Recommend Dealer
No
Employees Worked With
No one could help
Feb 28, 2023 -

Longo Toyota of Prosper responded

We know that regular maintenance is important to keep our cars running safely and efficiently, but we also know our guest’s time, is just as valuable and would like to extend our sincere apologize, for your recent service visit. We've check our past guest logs and we don't have any of our guest waiting 5 hrs. for an oil change and with that, our Service Director Daniel Sanchez would like to talk with you directly and at your convenience to get more details. He can be reached at: 972.346.5858

February 27, 2023

Very accommodating and friendly. They had a good inventory to choose from. I will use them for service on my new vehicle. SH More

by Atv4tootie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Oommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez , Olu Betiku
Feb 27, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations

February 23, 2023

My service adviser was absolutely fantastic. The accommodations available are perfect. I was able to continue working while I waited. More

by bpool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Feb 23, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Dean). Hurry back

February 22, 2023

Tony was an excellent salesman! He is extremely passionate and dedicated to helping each and every one of his customers regardless of how busy he is. Thanks Tony! More

by Danesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Longo Toyota of Prosper responded

Thank you Danesh for the shout out on DealerRater and delighted to read of the caring attention provided by Tony and the Sls team @ Longo - Enjoy what you drive

February 22, 2023

A friendly service and professional work across years. Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided a More

by Francisco Lopez-Arenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Feb 22, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you Mr. Lopez-Arenas and hurry back - Team Longo

February 22, 2023

So excited with my 2022 RAV4 TRD! ! Tony Bailey, the one and only Superman, was amazing and helpful! The process was quick and simple. He knew what car I would love the most. Next it w More

by Ayebria15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido
Feb 22, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Toyota of Prosper to handle your auto care needs. We'll make sure Tony receives a copy of this posting, its' certainly going to make his day

February 22, 2023

Doug Ranzer is a super service rep. Fast, efficient and courteous! It helps to have an appointment! More

by GCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo) and team (Doug). Make it a great day and hurry back

February 19, 2023

They do what they say and represent things in a clear and transparent way. Managers, sales people and finance all make you feel like they enjoy working with you. It was a very pleasant experience. We will b More

by Thomasdaniellovett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Feb 20, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Toyota of Prosper to handle your auto care needs. Enjoy what you drive!

February 17, 2023

Tony was extremely helpful with the purchase of my Tacoma. His "guest first" approach that made the whole process very easy. Always professional, knowledgeable about the products/options available and More

by David S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and happy knowing but not surprised on how well Tony and the Sls team took care of you, as you deserve. Enjoy what you drive

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