Longo Toyota of Prosper

Wonderful experience. very professional. Specially Bak helped me so much with my vehicle selection. 5 * very professional. Specially Bak helped me so much with my vehicle selection. 5 * More

Great costumer service. They don't sell you over-selling services that your car doesn't need. They don't sell you over-selling services that your car doesn't need. More

Hands down the best car buying experience I’ve ever had. I’ve bought two cars from this dealership in the past year. I drive 2 hours each way and will continue buying my cars and getting them serviced throu I’ve bought two cars from this dealership in the past year. I drive 2 hours each way and will continue buying my cars and getting them serviced through this amazing dealership. From the sales department, and the financing department, and the service department this dealership has brought my car buying experience to a top tier experience. I will continue to make the drive for this dealership. More

Simple and honest transaction. Tony lets the car or truck talk and gives you advice about it. More salesmen need to follow his example. Tony lets the car or truck talk and gives you advice about it. More salesmen need to follow his example. More

I recently had the pleasure of working with Tony and I must say, my experience was exceptional! From the moment I walked through the door, Tony greeted me with a warm smile and a genuine willingness to he must say, my experience was exceptional! From the moment I walked through the door, Tony greeted me with a warm smile and a genuine willingness to help. Tony took the time to understand my needs and preferences, guiding me through the options without any pressure. His extensive knowledge about the cars on the lot was impressive, and he was able to answer all my questions with confidence. I appreciated his transparency regarding pricing and financing options, which made the entire process feel trustworthy. More

On 10-15-2024 I had work performed on my 2000 4 Dr Tundra/8 Cyl/4x4 Extended Cab that I ordered and bought new in 8/1999. I have always kept all preventative maintenance performed by Master Certified Tundra/8 Cyl/4x4 Extended Cab that I ordered and bought new in 8/1999. I have always kept all preventative maintenance performed by Master Certified Techs at all Toyotas Dealerships since owning my new Tundra, now 24+ years old and is in excellent condition Mechanically, Cosmetically Interior & Exterior of Body, and Engine. I always repair anything needed as it occurs. Love this Trunk, first and best Tundra ever built by Toyota. Very Durable and Reliable because of people at Longo Toyota that care for it like a baby. I have seen 3 Toyota Dealerships in the life of my Tundra truck, one in North Carolina where I purchased this Truck, and 2 in Texas since October 2013. All 3 Toyota Dealerships were very good but the best of those Dealerships that has excelled without question, LONGO TOYOTA OF PROSPER TEXAS and it’s due to the highest of Integrity, honesty, knowledge and experience of all employees straight across all different segments of their Department Management Directors. The leadership and respect on how they treat Customers all flows downward! I have had close contact with two of those Department Heads at Longo but my main one of course is Billy Stewart, Manager of all Garage Techs and work performed on Vehicles. He hires employees according to his own high work ethic standards. He aligns me with those same Employees with High Work Ethic Standards, such as my highly qualified Certified Toyota Service Rep Kenneth James, my highly qualified competent and efficient Super Quality Champion Certified Master Tech Josh Astetter, who knows everything about my Tundra and how to repair anything needed. Just completed on this trip: Inspection for 2024-2025, Oil Change, Topped all Fluids, did Multipoint Inspection, replaced a recent LR Axle Seal that was faulty (honored at no cost) and let me know any repairs on horizon that might be seen (in few months I will Replace my LT & RT Front Arm Bushings from Age of Tundra are starting to Crack) to keep me confident when traveling anywhere in USA without worry. I do not worry about breakdowns on trips because this Garage and Techs are phenomenal. Billy Stewart is an extra layer of protection as he oversees all work by my Toyota Certified Customer Service Rep and my Toyota Quality Champion Certified Master Tech with all 3 functioning on the same wave length of SUPER HIGH INTEGRITY AND HONESTY WITH THE BEST OF KNOWLEDGE AND EXPERIENCE. I HIGHLY RECOMMEND LONGO TOYOTA FOR SERVICING YOUR TOYOTA. THEIR BUSINESS IS GROWING BY LEAPS & BOUNDS DUE TO THEIR INTEGRITY, HONESTY AND EXPERIENCED KNOWLEDGE IN RESPONDING TO CUSTOMERS; IT IS THE CREAM OF THE CROP OF EMPLOYEES! THE EMPLOYEES PASS THIS TRAINING AND LEADERSHIP ON TO THE CUSTOMERS! THANKS LONGO TOYOTA OF PROSPER TEXAS!!! More

Longo Toyota of Prosper has an excellent service department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recomm department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recommendations, to completion - are extremely easy and efficient. I highly recommend this company’s service department. More

I have a very pleasant experience communicating with Bak. He was always helpful and responsive when I asked questions. He had a very reassuring and positive attitude. He was always helpful and responsive when I asked questions. He had a very reassuring and positive attitude. More

I just walked in for the service with out appointment, still they took the car for service and dealership provided drop off and pick up services as well as it took almost 4 hrs to complete the service. I still they took the car for service and dealership provided drop off and pick up services as well as it took almost 4 hrs to complete the service. I appreciate the staff for prompt service. I recommend this place for any kind of services. More

Fantastic experience with Tony at Longo this weekend. Worked with us, shot straight, and earned our business. Worked with us, shot straight, and earned our business. More