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Longo Toyota of Prosper

Prosper, TX

4.9
1,340 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,340 reviews

August 21, 2023

Longo Toyota had the best car dealer experience I have ever had! I would recommend. More

by talbano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanuel Luna
Aug 21, 2023 -

Longo Toyota of Prosper responded

Welcome to the Longo Toyota of Prosper family and happy knowing Harrison and the sales team took wonderful care of you - Make it a great day

August 20, 2023

Longo toyota is the best in the north dallas. I have been to couple of toyota dealerships got servicing done. Although Longo toyota cares about customers. I highly recommend them and their servic More

by Rohan Muppala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Longo Toyota of Prosper responded

We know you have many choices where to service your vehicle and Longo Toyota of Prosper is honored to have been selected to handle your auto care needs.

August 18, 2023

Great service, Cecilia was great in helping me with the issue with my Highlander. Great job! More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Aug 18, 2023 -

Longo Toyota of Prosper responded

Thank you for entrusting the service team (Cecilia) @ Longo Toyota of Prosper with your auto care needs. Have a great weekend

August 17, 2023

Easy to set appointment. Service was completed timely. Staff was courteous. Will use Longo Toyota again since closer to home than Toyota of Denton where I purchased my car. More

by llcrn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Longo Toyota of Prosper responded

Thank you for selecting Longo Toyota of Prosper for your auto care needs and we can't wait to see you again!

August 16, 2023

The dealership was conveniently located. They did a very good job keeping me informed on the progress of the repair. I did think the pricing was high. More

by Texasbushes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by Longo Toyota of Prosper and happy knowing Cameron and the service team took good care of you and your investment (car)

August 15, 2023

I’ve been taking my vehicles to Longo for a couple years now. I always get very good service. My service advisor. Cecilia is fantastic. Always very professional, courteous, and friendly. My recent service s More

by engin22001@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Aug 15, 2023 -

Longo Toyota of Prosper responded

We cannot wait to share this posting with Cecilia and the Svc Mgmt team, boy is this going to make their day. From all of us @ Longo Toyota of Prosper thank you for visiting our dealership.

August 10, 2023

Weston is an excellent service advisor. Recommended 100% for all his enthusiasm and knowledge. He helped me with my truck and provided continued information throughout the whole process. More

by riccardjsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Longo Toyota of Prosper responded

What a great way to begin our Friday @ Longo Toyota of Prosper. We're smiling from ear-to-ear...

August 10, 2023

Great store to get service completed. Been coming here since they opened. Please keep up the great work and customer focus. More

by RE
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Longo Toyota of Prosper responded

Make sure you come back and see us soon - Team Longo Toyota of Prosper Svc Dept.

August 09, 2023

Great customer service with reasonable pricing. Service advisor Kenneth James I always does a good job a good More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Longo Toyota of Prosper responded

Thank you Frank for your rating and review about your service visit @ Longo Toyota of Prosper. Have a wonderful rest of your week and hurry back

August 08, 2023

Friendly and professional great customer service. Will recommend to everyone to come to this dealer More

by maria.f.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by Longo Toyota of Prosper Svc Dept and we're honored to have earned your future business.

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