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Longo Toyota of Prosper

Prosper, TX

4.9
1,304 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,304 reviews

January 23, 2024

Professional and friendly. Service appointment was on time, well communicated and completed by meeting all of my expectations. More

by Dan S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Jan 23, 2024 -

Longo Toyota of Prosper responded

Thank you for your rating and review on DealerRater and make sure you hurry back - Team Longo

January 21, 2024

Had concern. Inspected addressed corrected and communicated clearly as to why. Friendly and professional staff. Kudos to management obviously great hiring and tra More

by halljudithp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper. Have a great day, call us if you need anything we're always here to take care of you and your auto needs - Team Longo

January 20, 2024

Skylar was excellent, happy with the vehicle servicing, l would definitely recommend longo for servicing . More

by Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Offutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater and we're honored to serve you - Team Longo

January 19, 2024

Service advisors are great there, though technicians could occasionally forget to do things like resetting car’s internal maintenance record or remove used paper cover for a floor mat or else. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Offutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've selected us to handle your auto care needs. Hurry back Team Longo

January 19, 2024

Every experience at Logo of Prosper has been positive in purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up More

by Lrobic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Longo Toyota of Prosper responded

Thank you Mr. Robicheaux for sharing your visit online and boy did you mention a few of our rock-stars @ Longo Toyota of Prosper. We're so humbled to serve you and your auto care needs. We never want you going anywhere else but Longo. Have a great weekend and hurry back - We're here when you need us!

January 17, 2024

I will never return to this Dealership! I would not even let the service manager Billy Stewart change the oil in my lawnmower. The way he runs his service department is completely unaccepta More

by Stephenldodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Longo Toyota of Prosper responded

We're sorry to read of your ill feelings about your recent service visit and pertaining to one of our team members. Our Service Director, David Araujo, tried reaching you, but was unsuccessful. At your convenience, please feel free to contact David @ D: 972.346.5861 or E: david.araujo@prospertoyota.com. We look forward to hearing back from you

January 17, 2024

Thank you Tony Bailey , You are a man of integrity and honor. Best salesman period! More

by Jason Poncio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and thank you for coming to Longo for your auto care needs. Enjoy!

January 13, 2024

Tony Bailey, need I say more? ! Makes it so easy to buy a car from him. This makes my fourth car from him! More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Longo Toyota of Prosper responded

Thank you for such a warm smile Amanda especially in this cold weather we're having in Texas.... From all of us @ Longo Toyota of Prosper, please enjoy what you drive and welcome to the Longo family....

January 11, 2024

Good dealership and good people. Tony is great. Bought 4 runnner. Experience has been great. More

by rkonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Longo Toyota of Prosper responded

We're so happy @ Longo Toyota of Prosper that you selected our dealership & team to assist with your auto care needs. We cannot wait to share this posting with Tony, it's certainly going to make his day. Call us if you need us, we're always here to listen.

January 08, 2024

Doug is so amazing as usual. ..goes above and beyond with customer service. Professional Sincere Friendly More

by Yvette Orea-Kohavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Longo Toyota of Prosper responded

We're honored to serve you and THANK YOU for all the trust you have with our company (Longo Toyota of Prosper) and team (Doug). We never want you going anywhere else but Longo

Jan 08, 2024 -

Yvette Orea-Kohavi responded

Keep up the Great Customer Service Doug at Longo Toyota of Prosper and staff! Blessings, Yvette

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