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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

July 18, 2019

Oil change Good rep and oil change experience with a service coupon! Wait was about an hour so not bad. Coffee machine was out of order and donuts were out so t More

by Shizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
Jul 18, 2019 -

Longo Toyota of Prosper responded

Good Afternoon Shizz - Darn sorry to read that our coffee machine was on the blink during your visit. I know I need a good cup of Java in the morning too. Thanks for entrusting us with your car care needs and hope to see you soon. Team Longo Toyota of Prosper.

July 16, 2019

The best car dealer in the DFW Metroplex We recently moved to Prosper and decided to visit the Longo Toyota of Prosper dealership. We showed up in the evening when they were actually closed More

by MrOwens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Baldwin, JAMES BROWN
Jul 16, 2019 -

Longo Toyota of Prosper responded

Hi MrOwens, Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Edwin and John. Call us if you need us, we're always here to listen! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 10, 2019

Great Experience Great experience with Longo Toyota. In fact, best experience EVER, in purchasing a new vehicle. I would highly recommend Nicholas Mosher, David Mal More

by TRay86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado, NICK MOSHER
Jul 11, 2019 -

Longo Toyota of Prosper responded

Hello TRay86, Thank you so much for your kind words. We certainly appreciate you sharing your experience that you had with Nicholas and David. From all of us here at Longo Toyota - Welcome to our Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 06, 2019

mud flap repaire The mud flap on the rear driver's side was broken and they took the Rav4 back to the service area and repaired it quickly. I was unsure if they would More

by LAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ, Brendan Regan
Jul 08, 2019 -

Longo Toyota of Prosper responded

Happy Monday LAL - It's Longo Toyota of Prosper wanting to THANK YOU for sharing your visit on DealerRater. I'm so delighted to read of the caring attention the team provided during your visit. Have a wonderful rest of the day and again, thank you for entrusting us with your car care needs. Kary Loefler Guest Relations Director Longo Toyota of Prosper

July 05, 2019

Quality Professionals Totally satisfied with all aspects of a used car purchase from Longo Toyota of Prosper, TX. Nick Mosher was the Sales Consultant who assisted in the p More

by BCSJim01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER, Vince TalPlacido
Jul 05, 2019 -

Longo Toyota of Prosper responded

Good Morning BCSJim01 - it's Longo Toyota of Prosper wanting to say CONGRATULATIONS on your recent purchase from our store. Glad to read of the caring attention Nicholas / Vince provided. Have a great weekend and keep spreading the word about Longo Toyota of Prosper, we can never have enough business Kary Loefler Guest Relations Director Longo Toyota of Prosper E: kary.loefler@longotoyota.com

July 03, 2019

Great Friendly Service My experience today with Longo Toyota was top notch! I’ve never received such friendly and professional service from a dealer in this manner. Being in More

by Vanz1436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAKOTA BURNS, Francisco "Cisco" Jimenez, Kevin Sinker, MILLIE HUBBARD, MIKE MACKIEWICZ
Jul 03, 2019 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper. I cannot wait to share this review with Mark/Danny, I know it's going to make their day, it certainly has made mine. Please be safe during the upcoming holiday and can't wait to see you again, in our Svc Dept. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 02, 2019

Doug always provide great service. Doug always helpful when it come to the service. I always looked for him. I know him from Toyota in Mckinney. But I don’t see him Mckinney anymore and More

by Danchang007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Longo Toyota of Prosper responded

Thank you so much for your kind posting about your visit to Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by Doug and the team. Have a wonderful 4th of July and hurry back Kary Loefler Guest Relations Director

July 01, 2019

Amazing car buying experience! Nick was very helpful and with our first car buying experience! He made the process extremely easy and as fast as possible. He wanted to make sure we More

by Torijalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jul 01, 2019 -

Longo Toyota of Prosper responded

Good Morning Torijalex - It's Longo Toyota of Prosper wanting to THANK YOU for sharing your experience on DealerRater. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Have a wonderful rest of the week and please be safe on the 4th of July Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 30, 2019

Honest, Genuine, and Attentive Edwin and Vince went above and beyond today to ensure I had a great experience. They listened when I talked. They did not rush me or attempt to push m More

by Rachel CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido
Jul 01, 2019 -

Longo Toyota of Prosper responded

Good Morning Rachel and Happy Monday it's Longo Toyota of Prosper wanting to THANK YOU for posting this awesome review. I cannot wait to share this with Vince/Edwin, I know it's going to make their day, it certainly has made mine. Thank you once again, for being the most important part of our business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

June 29, 2019

Tundra Very knowledgeable and quick process. Best experience buying a car ever. David greeted us upon arrival and helped every step of the way. Will defin More

by Aprilcasas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado
Jul 01, 2019 -

Longo Toyota of Prosper responded

THANK YOU - THANK YOU - THANK YOU so much for sharing with others about your visit to Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and we're all so honored to have been chosen to handle your car care needs. Have a wonderful rest of the week, please be safe for the 4th of July and hurry back! Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

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