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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

July 28, 2019

Battery warranty I bought my RAV4 new in 2015 and had to have my battery replaced in 2017 which was covered with my warranty. Now Less than 2 years later it is bad ag More

by Lisa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco "Cisco" Jimenez
Jul 29, 2019 -

Longo Toyota of Prosper responded

Thank you for allowing us this opportunity to review and respond. Your warranty on the battery is 3 years or 36K miles whichever comes first. The 84 month warranty is only if the battery is purchased not a warranty replacement. I hope that answer any questions that you may have. If you would like to discuss further, please don't hesitate to contact anyone in service, we're always here to listen. Thank you for your time Kary Loefler Guest Relations Director

July 26, 2019

Best car buying experience ever! Aaron Koronkiewicz was highly knowledgeable, efficient, courteous, no nonsense, and the best car expert I have ever encountered. Thank you Aaron for a More

by Julie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Weiner
Jul 27, 2019 -

Longo Toyota of Prosper responded

Hi Julie it's Longo Toyota of Prosper wanting to say Happy Friday and Congratulations WOW this review is awesome THANK YOU! Make it a great day and keep spreading the word about LTP/Aaron/Chad we can never have enough business. Kary Loefler Guest Relations Director

July 25, 2019

Service and Professionalism Service and professionalism are the two words that stand out when working with Nick Mosher at Longo Toyota of Prosper. He turned a normally stressful More

by moizv83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnson Oommen, NICK MOSHER
Jul 25, 2019 -

Longo Toyota of Prosper responded

Good Afternoon and thank you for putting a smile on our faces here at Longo Toyota of Prosper. We're all so honored to have earned your business enough that you would recommend and refer all your family / friends. I cannot wait to share this review with Nick and the team, I know it's going to make his day, it certainly has made mine. Welcome to the Longo Toyota of Prosper Family! Kary Loefler Guest Relations Director Longo Toyota of Prosper

July 25, 2019

Thankful I am thankful that they Warrantee it out my NAV radio system even though I was a little couple hundred miles over the warranty. And addressed my other More

by Allyson/1084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2019 -

Longo Toyota of Prosper responded

Good Morning it's Longo Toyota of Prosper wanting to THANK YOU for sharing your feedback on DealerRater. Glad to read of the caring attention David provided during your service visit. Have a wonderful rest of the week, stay cool/it's getting hot out there and hurry back. Kary Loefler Guest Relations Director Longo Toyota of Prosper kary.loefler@longotoyota.com

July 23, 2019

Harvey Portwood is the man! We have purchased 2 vehicles from Harvey at Longo Toyota in Prosper...excellent customer service and no hassle buying! Great over all experience! We w More

by Hock3ywife25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2019 -

Longo Toyota of Prosper responded

Hello Hock3wife25, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations on your second vehicle and keep spreading the word about Longo Toyota! Harvey, we could never have enough business. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

July 23, 2019

Second vehicle from Longo, Harvey is the best! This is the second vehicle for our family. we are extremely proud to have the Longo name on our vehicles. We have always been treated with respect an More

by R Messier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Adam in finance
Jul 23, 2019 -

Longo Toyota of Prosper responded

Hello R Messier, CONGRATULATIONS on your second vehicle! We are glad to read that Harvey took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

July 22, 2019

Longo Toyota Service Great quick service and done on time! It was supposed to take three hours for the recall but was done in two. Mike was very friendly! More

by Skealler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE MACKIEWICZ
Jul 22, 2019 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Mike. Kary Loefler Guest Relations Director Longo Toyota of Prosper

July 21, 2019

Marvelous!! Me and my wife bought two cars today from Aaron Koronkiewicz at Longo Toyota. Aaron exemplifies the way business should be conducted. He took his time More

by MikeE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan, JAMES BROWN
Jul 22, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU so much for sharing with others about your visit to Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by a few of our team members (Aaron, James and Tony). Enjoy your Toyota and keep spreading the word about Longo we can never have enough business. Kary Loefler Guest Relations Director E: kary.loefler@longotoyota.com

July 21, 2019

Great experience getting my new Rav 4! This dealership was recommended to us by a friend, despite the fact that we had to drive a ways to get there. It was worth the drive! The staff really More

by sbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Longo Toyota of Prosper responded

Happy Monday it's Longo Toyota of Prosper wanting to say THANK YOU for entrusting all of us with your car care needs. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota of Prosper for your car care needs. Thank you again, for being the most important part of our business Kary Loefler Guest Relations Director

July 19, 2019

Awesome My overall experience was awesome! They really take great care if you from beginning to end!!! Nick Mosher was attentive and cared about my needs. More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jul 20, 2019 -

Longo Toyota of Prosper responded

Happy Saturday and THANK YOU for the shout out on DealerRater about your visit to Longo Toyota of Prosper. We know you have many choices when selecting a dealership and we're all very honored you've chosen us for your car care needs. Make it a great day Kary Loefler Guest Relations Director Longo Toyota of Prosper

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